[Resolved]  BSNL — broad band is cut since 29-08-08,but bills are coming along with broad band monthly rental(500/rs)

Dear sir,
i draw your very kind attention towards lazyness of B.S.N.L. LUCKNOW employees.
(1) I cut the broad band connection of B.S.N.L(500/-RENTAL PLAN)on 29-08-08, and take a w.l.l.connection of b.s.n.l..
regarding this i had done all the paper work.
(2)But b.s.n.l.unneccerily sending me the bills, first few months i think this is my monthly telephone bill, but when i saw same amount bills coming again and again, when i contact local telephone exchange(chandan nagar), they told me this is due to "your broad band is not cutted due to some official resons, then they cleared the amount in the latest bill(the money excess taken from me) and said that they write my phone no. in the diary, in future you are (suman chaturvedi) bother about that, some 295/-rs remaining are adjusted in next bill.
(3)Again the efficient employees of bharat sanchar naigam limited, lucknow, send me the bill with the same mistake, they add the broad band charges.
(4)I am a senior citizen with diabeties and blood pressure like disease, this is not possible for me to run again and again for the same cause, in which i am not guilty.
This time too i try my level best but frustrated by the working of b.s.n.l.lucknow, chandan nagar, and decided to mail, if no one is ready to my voice this time i am ready to disconnect phone.
mrs suman chaturvedi
phone no.[protected]
h.no.559 kha/218, srinagar
singar nagar, alambagh
lucknow(u.p)
p.c.226005