Sub : Complaint for Non Connectivity for our Tel.no.25430008 from last 10days.
This is with reference for the Telephone Line mentioned above.
Regarding it we have launched on i.e-07/07/09 a compliant for non working of our telephone line wide YOUR COMPLAINT NO. 2027-07/07/09.& been assured that the problem will be throughed/ cleared by sending the linemen on 08/7/09 itself .
Further we have submitted the written application to BSNL Kothrud Office, has received the stamp & sign of your Mr.Rakelkar, who have denied us from giving the Fax no. also to submit further & assured that it will be cleared in 4-5 days. Thus attaching the copy of the compliant filed.
But, still till today 15/7/09 no further action as has been taken to solve the problem inspite of time to time follow up to do it & been told that YOUR CABLING WORK is going on, & will be cleared in two more days. Hence, forced to fax you further all the details. It is causing SERIOUS difficulites for day to day operations of our business transactions & resulting in delays in communication.
We hope the problem will be solved in said time as informed or other wise, expect you to immediately solve the problem by sending your linemen at the above address, Else we will forced to claim for losses occurred to us due to complaint unattended in time.
Secutron Technologies Pvt. Ltd.
# 1, Plot No. 87, Ganeshdeep,
Opp. Jog School, Mayur Colony,
Kothrud, Pune-411 038.
Kind Attn.: Mr. Avinash Yadwad
Tel. No.: 020-32935932, 25430008.