[Resolved] BSNL — customer Care, Page 3

[Resolved] BSNL — customer Care

B Binu Baby from Ernakulam, Kerala

i activate bsnl caller tune ............. charged me 25 yet its not activated its about 1 month gone. and they are insert their own bad bad advertising ... i dont what it. the customer care phone numbers are not working, if they take my call the say they don't know any thing....... i don't what my money back (Rs25 has its value bt .............) bt pls remove the add caller tune i dont what it .................. pls.............. if its payable to remove it i can pay......................... The customer support for BSNL is Realy Bad. i am a pre paid user i paid for every thing before using it (Calling, SMS, MMS, GPRS and all services they are providing)and paid tax before using it. called customer care numbers are : 123 and [protected] norespons Was this information helpful? No (1) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

RAJEEV. K

from Ottappalam, Kerala

I want to avoid unwanted messages in my mob number([protected]). Two weeks ago I had used the facility DND...but no effect yet. What to do?

kuldeep

from Chandigarh, Chandigarh

prepaid Services — misleading plans ADS on mobile

I Hv received a offer 4m d co. for e-recharge for discounted mintus
which later on (after recharge confirmation) it is explained that that scheme was only 4 STD minutes
But I Hv No Use 4 This Discounted Minutes 2 Use
So Pl. Convert these mintus to local minutes to be Used
Within a 30 days Piriod

Thanx& Regards

Kuldeep Singh

SHARANAPPA PARIT

from Mumbai, Maharashtra

I have cell one post paid connection [protected] since from 1999 to till today iam using the post paid connection
but service was very very vry bad bad bad, I faidof about the BSNLservice. no proper guide and support
since from one months iam not receive my incoming calls properly from any (idea, airtel, vodaphobe etc)and outgoing also not connect for other networks like idea, airtel, vodaphone etc
now i decided to csurrendor the connection and go for other one

santosh kumar yadav

from Bengaluru, Karnataka

bsnl cellone pre paid sim — bsnl cellone prepaid sim is not received lifetime card.

i am santosh kumar yadav ,i have bsnl cellone pre paid sim ( [protected] )
this sim is not exepted life time card . my sim validity was expairerd my sim is running in 15days grase piread .and is expaird in this month. so ,solve my problem .than i am able use bsnl servise.
thank you.

Tapasa

from Delhi, Delhi

I have given complains 15-20 times to send me the wab setting because at the time GPRS browsing my operamini is not supported...
But BSNL service provider is not solved it.

Many times at the time of conversion they disconnect the phone ,its really painfull.

My phone No is+91-[protected]

Please try to solved it

Tapasa

from Delhi, Delhi

BSNL customer care executive are not solved any problem..At the time of conversation they disconnected the phone...

Tapasa

from Delhi, Delhi

I am not satisfied with bsnl service...

jepee sahu

from Bengaluru, Karnataka

CELL ONE POST PAID — Lack of response by Customer care

My post paid mobile was barred from STD and all outgoing calls from 19th Sep 2010. I kept on complaining to the customer care. One Ms. Rekha who took my call made me hold for 14 minutes and then disconnected the line.
I redialled three times, however the executives refused to give me a complaint number nor did they rectify the problem.

My mobile No, is [protected].

Soumyajit Bose

I fully agree with you. BSNL perhaps owns the worst ever customer service desk. I also faced the same problem with them and solved it by terminating the service. I think that is the best possible solution available for BSNL customers.

pankaj1988

from Ambala, Haryana

I am a BSNL mobile GSM service holder. I tried the number of customer care that is [protected] but every time the voice message came that this number is wrong. My internet Service is failed and I can,t contacted with customer care. I don,t know what I have to do?

MUTHUKUMARASAMY S

from Shivrajpur, Gujarat

CELL ONE POST PAID — OUTGOING MESSAGE

MY NUMBER IS[protected]. BOOKED ON OCTOBER 7TH. NOT ABLE TO SEND MESSAGE. DESPITE REPEATED CALLS NOT YET RECEITIFIED

Vikas 143

from Delhi, Delhi

Sir, my name is Vikas Kumar. Mobile no.[protected] which is bsnl prepaid connection of distt. Rewari, haryana.In recent days sometimes when anybody tries to call me that person listens the voice that my mobile is switched off. Sir, I never switch off my mobile. So due to this problem sometimes my caller face very difficulty to connect with me.This problem is not regular, it is rarely. Please sort out my problem and solve it.

tanmoy73

from Mumbai, Maharashtra

BSNL-Prepaid Mobile — extra charge for local sms, where i subscribed for free local sms

they charged rs.5 for sms to local nos in 2 cases whereas i already subscribed a special sms pack to do local sms freely(without any charge for 2000 sms) till 11th dec,2010. And i still hav not crossed the limit of free local sms of total 2000 local sms. Again normally(without any sms pack) it is charged 49p for a local sms dont know why they charged 5rs.
that 2 local numbers are, [protected] & [protected].

sachinbhambra

from Mumbai, Maharashtra

sir i wanet to lodg a complaint that i have lost my mobile and i wanted to dissconect my connection . My mobile no is [protected].

dedana

from New Delhi, Delhi

MY MOBILE NUMBER IS [protected]. MY BALANCED IS DETECTED FROM MY ACCOUNT FOR CALLER TUNES BUT CALLER TUNE CAN NOT BE ACTIVATED ON MY NUMBER . WHY?????
PLZ PROVIDE ME THU CUSTOMER CARE NUMBER

ganesh_gurav

from Delhi, Delhi

i need my SMS details
Dear Sir,
My BSNL number is [protected].
I need my idea call detail time from 1st Jan 2007 to 31th Jan 2011. please send to my mail id SMS with Mobile Numbers also requiged.
[protected]@rediffmail.com
[protected]@yahoo.co.in
thanks

hariomsai007

from Jammu, Jammu and Kashmir

BSNL — poor service, validity problem every month

hi
every month we have problem BSNL prepaid sim validity problem it is not rolling validity just like other operators they are giving Rs.1 every month detect in balance. like Airtel,vodafone aircel etc.
also giving poor service in GPRS datacard, very low speed too much day by day[protected]why r u using poor servicing Govt. Company.

ramkrishna_yeole

from Mumbai, Maharashtra

BSNL — Without any notice BSNL Blocked my prepaid service

Dear Sir,
I (Mrs.Bhagyashri Ramkrishna Yeole) have a mobile prepaid sim card [protected] of BSNL , after providing the require document at the time card purchasing, then as per policy again we have fulfill there requirement 3 months ago. then also without any notice BSNL stop my service since Monday(18 April 2011). So I launched a complaint on toll free number against complaint ID-4944548. the person assured me that within 24 hrs. we will resolved your problem, today also i tried to contacted at BSNL office Chalisgaon but now they demand me other document proof, and in between that my outgoing service is blocked and my daily amount cutting is continue under scheme of my sim card.

ramkrishna_yeole

from Mumbai, Maharashtra

dhhfh

PANKAJ DAS

BSNL OPERATOR — BSNL VALIDITY PROBLEM

Bsnl prepaid is failed to increse validity every month i hav to rc with rs 110. But da othr service provider increase da validity automaticly with rs 10 top up only. I don't use it any more.