BSNL — default in service in respect of value added recharge worth Rs 300

I recharged my Bsnl Prepaid connection on 28th November by Rs 300 for getting facility value added service of free local bsnl to bsnl unlimited calls. In this respect, i also got the message from the company regarding the successful recharge has been done. But till date the facility o[censored]nlimited calling on bsnl local connections has not been activated in my account.

I also inquired the customer care service and personally met JTO, Commercial (mobile), BSNL, Jodhpur and from that i found that nothing has been credited in my account in this respect.

Due to this default, i already spent Rs 500 due to non activation o[censored]nlimited bsnl to bsnl calling.

So kindly consider my complaint and start my facility as soon as possible or credit the balance of Rs 300 recharge into my account.