[Resolved]  BSNL — broadband speed problem

internet speed is too slow...500c is the plan ...download rate will not increase not more than 20kbps...

i have internet connection. but internet speed is too slow...700c is the plan ...download rate will not increase not more than 20kbps... . please tell me of the reason.

Mine connection is also in the same situation. I am using Home500c plan. At th beginning I used to get the download speed around 230KB-240KB ( Torrent ).

The last two months I am getting only about 180KB ( torrent ).

Now the torrent download speed is only 130KB. What in the hello is going on in my connection. I am paying 500Rs for nothing.

I am from Kerala(Cochin). Now I am not happy with BSNL.

a very unhappy customer.

I subscribed to the 750 Unlimited plan. Though BSNL talks of 2 MBPS, what we actually get is less than 30 KBPS and this is not fair and appropriate when the advertisement talks of 2 MBPS and also boasts of the best networks and is launching the high speed 3G network.

I am using BSNL EVDO card with the 2.4mpbs speed and unlimited download scheme, but the speed of the internet using this EVDO is worst.

I paid 3800Rs/- for the device and purchased that BSNL will never do cheat, they said 2.4mpbs and i am not even getting 30- 40kbps speed.

I thought they have said 2.4mpbs and at the worst case i will get 1mpbs but i am not even getting 10-20kpbs internet speed and download speed 2-4 kbps.

Can anyone tell me where to complaint regarding this and get it fixed with the speed.

I am paying 750Rs/- monthly, which is really a worthless.

Please raise this issue in the BSNL head of department and get the thing fixed.

Vivek Kumar Pandey
Jangle Sikari, Khorabar
P.O. Jangle Chauri
Gorakhpur
ESN Number: FF4259B9

I Have a telephone no.[protected] with broadband facility. Just few days ago (from 12 jan, 2012) I change my plan from BB Home UL 750 to BBG Combo ULD 1350. BSNL claims that in this plan a customer receive 4Mbps (512 kbps transfer rate) speed. but I received only 2Mbps approx. (250 kbps transfer rate approx.). I lodged so many complaints at customer care but there was no any benefit. I also complaint to a sdo at albert road BSNL office, amritsar. but there was no any action taken against my complaint. I was also lodged a complaint through E-MAIL to a NODAL OFFICER but there is no any action. I was so disappointed. then I again change my plan which was my previous plan as BB Home U L 750 (dated 13.02.2012) Because now a days BSNL upgraded this plan as 1 mbps speed upto 6 GB & then 512 beyond 6 GB. but I was surprised when I received only 512 kbps ( 64 kbps transfer rate) I lodged 3-4 complaints at customer care and take query that where is my 1Mbps speed upto 6 GB but all in vain. On dated 18.02.2011 I meet a SDO at NIB section of BSNL at Albert Road AMRITSAR and discussed about my problem but there is no any benefit till dated 21.02.2012 . So please do in my favour and oblize. I shall be very thankful to you for this.