[Resolved]  BSNL — Online bill payment

Sir,
I have not received telephone for this month 1/2010, phone number is[protected]
S.V. Sureshkumar

Sir, I would like to know the procedure to register for online payment of my land line phone 231881from wadakancery, trichur.

wll phone bill payment method

bsnl on line phone bill payment

My aged parents are staying in village from where payment of telephone bill is a tough task to complete. Being his son I can not help my parents by paying the telephone bills through online as I am in job outside the country. I am surprised that BSNL being the largest telecom service provider is unable to start the SBI online telephone bill payment.
With a great hope on global infrstructure development, a positive thinking about BSNLs improvement is expected.

The Authorities of BSNL is earnestly requested to implement the requirement for the benifit of the (valued) customers.

A.K.Dubey
S/o Uday Nath Dubey
Vill: Bhagabatipur, PO: Kuliara
Distt: Birbhum, West Bengal
Tel:[protected]

Sir,
For the last few days (more than 15 days) I am trying to pay my bill onlin, but once I entered my phone umber and customer ID the it says link failure and it works nly on working days from 10 AM to 6 PM. I think there is somthing wrong in the web site. Please try to rectify the link, so that I can pay my bill on line.

State Bank of India — bsnl wrong telephone bill

to
general manager
bsnl
ghaziabad

sub:-wrong bill of telephone no 2607016
dear sir
we have been using this telephone no for last 8 year,
this month we were surprices to see our bill of value rs 2100/
our telephone bill have never exceed rs1000/
our uses on this number is minimum
during this billing period we were out of station for long
there is some problem in billing pl. rectify and generate the correct bill
so that we can pay in time

thanks
manju pandey
[protected]

bsnl land line bill payment — wrongly paid bill

I had paid my landline Bill (NO[protected] bill in your canning street office but, the counter person taken the bill instead of my landline to another connection No: 88703459 Bill No: 33198 U 0064918 exchange code CBSH 273574 dt 29/01/2010 and the amount was Rs.529/- but my bill no was 88703459 consumer No : 1072870 Telephone No: ASP 2643993 for Rs.532/-.The amount have not credited to my account ,I have repeteadly ask to your AO office but they denied to do anything. I shall be glad if you kindly refund my amount which your office has taken wrongly.

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I would like inform that I have a BSNL landline connection at Thodupuzha, (Ernakulam SSA), Kerala. My mother in Kerala uses this BSNL land line. I have been trying for long time to enroll myself for online bill payment option of BSNL as currently I'm staying and working in the United Arab Emirates. Apparently all my efforts to enroll my BSNL land line have been gone in vain. I was surprised to know that the online enrollment form doesn't have Kerala state as service circle in it's drop down menu. It's really surprising that in spite of being the substantial telecom operator of India BSNL portal ignores Kerala whereby it has millions of subscribers. Kindly advise me by email: [protected]@yahoo.com how can I make online payments as my mother is very age old…!!!

BSNL — Excess recovery : online billing

an amount of Rs. 271 debited twice to my PNB savings accounts against mobile No. [protected] A/c No.[protected] for the period 19/1 to 18/2/2010. Please rectify and arrange refund.

The BSNL authorities are habituated in spending their days with the idea of 50 years ago. They are not at all bothered about the facilities that others are providing to their customers. They used to come office at their own time and like to pay the majority time in having tiffin, going home in office hours. So please don't expect anything new from BSNL.

"I went to pay bill online.. their online portal is a piece of . they allow hdfc and uti bank customers only... see this is real piece of . i could design a better site than their current " added services"...I fully agree with Karthy who posted it earlier.

Organisation like BSNL should not have paid the software company who designed such a . Paymeny portal should always be loud and simple.

Does BSNL really care for easy payment service? They enjoy seeing people standing in lines for hours to make payment.

Shame . Shame on BSNL

Hi,
The details of my landline is as below, along with my latest billing details :

• Telephone Number 25995804
• Bill Number [protected]
• Bill Date 07/06/2010
• Pay By Date 28/06/2010

I made online payment for the month of JUN’2010 on 16/06/2010, using my SBI atm cum debit card for an outstanding amount of Rs.201. attempted the online payment using the website billchn.bsn.co.in, after payment the screen got hung for almost 5 minutes, I had to close the screen and attempt it again. In my second attempt, the payment was successful for the sum of Rs.201/= and received a confirmation as well in the screen towards my payment.

Now I receive the message from SBI for same payment twice and a total amount of Rs. 402 got debited from my a/c.Could you please reverse the first failed transaction and credit Rs.201 back to my SBI a/c.

The worst after-sales service that i found is of BSNL. I got my EVDO disconnected without getting any bill. I tried to call customer care and told me that we do not have such a software that could tell you about your bill. I visited exchange office and they told me that there is no information about your device.

I was begging to submit my bill and there was no one who could have listen to me :)

I think BSNL should be sold to some private comapny so that, at lease customer can get after-sales serive on a call. We pay money not for device but for services after purhasin device.

All BSNL services should be free of cost as all empolyess are doing nothing even after taking good salary. So save salary, save money of Gov.

Bharat Sanchar Nigam Limited — inability to open online bill payment page

Dear Sirs,

I have tried accessing the online billing facility provided by BSNL so as to make payment of my monthly telephone bill but though the site takes me to the payment section, it fails to open up when I click on the amount(s) I wish to pay. I have reported this to BSNL several times but bo action has been taken to update their page or correct this malfunction. I travel extensively around the wrold and largely depend on this feature to make payment of my bills when they fall due each month from overseas which, at the moment cannot be done because of BSNL's failure to remedy this situation which has been going on for almost three months and more.

Thanking you,

Yours faithfully,


A. Wallwork
currently in UK

My complaint is about BSNL landline - your customer for over 20 years. This is not about online payment or mobile, it is about receiving my telephone bill on time. Everytime, I have to check with the one or two bsnl landline subscriber whether the bill has arrived. When I do go to one of your BSNL outlets, they instruct me to go to your Head Office which is too far from my residence, or workpalce. If I do not go to make the payment on time, the connection is promptly cut off - is it the customer fault? A customer who has patronised you inspite of stiff competition? I can now understand why many have discontinued your service, purely due to the pathetic, disinterest shown by your customer service, and gone in for competition.

Would appreciate your reply in return.
AILEEN AUYOUNG - Pune
ph #[protected] [protected]@gmail.com

Sir/Madam
I am santosh kumar jha from Varanasi(UP) and I want to say hereby this mail that I have paid my Mobile Bill (Mob. No.[protected] Zone:UPE, A/c No.[protected] Inv No.:[protected] dated on 12/08/2010 through online payment with my a/c o[censored]nion Bank of India, Main Branch vide Transaction ID S43585460 and Transaction Description ePAY/BSNL/2029503 Amount Rs. 386.00 but unfortunately in the a/c of BSNL there are status is showing : Awaiting Bank Response but in other side Our Bank A/c have been debited to above amount on same date & time with above given Transaction ID & Description so please Confirm our request earlier.

I am not receiving my telephone bill 22681460 to my address so check this and do favour for me as immediately as possible here by i have enclosed my address with this
V.GOVINDASAMY, 3/177, SATHYA NAGAR,
2ndSTREET,
KOVILAMBAKKAM,
CHENNAI-600117.
thanking you,
V.GOVINDASAMY

how can i pay my land phone bill using online facility?
i have SBI account