[Resolved]  BSNL — bsnl tunes

I had registered for bsnl tunes three months ago, and the monthly rent of Rs.20/ had been recovered continueously, even today also for the current month. But no service is rendered for the same since activation. The caller can still hear the trin trin only. The complaint has also been lodged at customer cell in the last month at Bangalore. But there is no reply or action has not been taken so far. Even though the monthly rental for service is deducted promptly pending disposal of the complaint.
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Aug 14, 2020
Complaint marked as Resolved 
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sir,
I had registered for bsnl tunes three months ago, but bsnl tunes has not been activate till now. i had complaint, but not response.
i want to close the service of caller tune on my mobile. my mobile number is [protected]. i had called to customer care but there was no response.
My Cell no. [protected].i got calls from bsnl tunes 3-4 times, a day but i reject it everytime.BSNL activated bsnl tunes on my number by wrongly . Rs.40 was deducted from sim. I sent a message BT DACT to 56700 for deactivation. but reply message is " " Sorry! your request can not be performed. Pls try again later." Rs.10 was deducted from sim for these messages. My caller tune was not deactivated. What should I do. BSNL services are worse.i don't know that what is my fault. i call many time customer care centre but no action is taken. Pls de-activate my BSNL Tune
It make me difficult to access my usage of BroadBand. I have been using BSNL BroadBand since last five years. What should I do to check the usage.
I have never got this problem before, but since last two months I do not know what happened that I am not able to open the portal .
Sir I am [protected] I accept a call And dial 1 There by my amount may decreases please deactivate the tunes

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