[Resolved]  BSNL CellOne Bearing No:[protected] — all incoming calls are barred

cellone phone bearing no [protected] is not active and all incoming calls are barred eventhogh the connection is with free incoming calls for lifetime.please look into it at once.

show our incoming calls and outgoing calls from dec-2007 to feb-2008

i have bsnl postpaid connection n facing lot of difficulties
the customercare is totally useless also staff of bsnl csu helpless

I am Chadarmohan V from chennai, BSNL/Cellone costomber my mobile no is [protected], past one week I am received incoming SMS messages from past one week, my self sending SMS with other phone to my number also not receiving, in this regards today in the morning 5.35am[protected] i have make the complient through [protected]. i have trying from 4.30am, no one resoponce after one hour one man picked the phone, he also immediately disconnected the line, again i am trying trying so many times finaly pick the phone and he speak with bad words, i am also fight with him. after all those this things, he had taken the complient and compliant and he gave compliant no is 78421.
I don't know wether compliant is correct ?
So please check at your end and sort out my problems

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Subject:
Notice to BSNL-Chennai for abuse billing and for disconnection.

Respected Sir/Madam,
I am using BSNL with Broadband – Home 500(from September 07) for the last 1.5 year and have paid the bill on time as I believed BSNL does correct and genuine billing. In general I used to pay RS 850 to 1000 per month. But Dec’07 was billed around RS3000 and I have checked the dataone.in site for my traffic usage. There they have not changed to Home-500 and the meter reading is computed to Home-250 Plan. So the computation is missed the night unlimited surfing (002-008 hrs) traffic exclusion which is more than 3GB(3096MB). I don’t know whether I have the rights to assign the task to BSNL staff to make the plan change every where applicable other than giving plan change request to BSNL office. Its too weird, the billing is charged for home-500 Plan from Sep’07 and the data usage still computed as Home-250 Plan.


Sir, I have given too many complaints both in verbal, written statement and got tired of making correction. For your information, I have already sent a notice to GM(BSNL), Nungambakkam, Guindy and DE(Broadband)-Nungambakkam and my Account officer, Guindy and couldn’t get any response. So I am sending this letter as a request for disconnection of my phone number[protected] and remove me from BSNL customer.

I can not pay the wrong amount which is not relevant for me. Please consider this application for bill correction and surrender form for my Telephone connection details given. If I not get further response from BSNL and the Dec’07 bill, if corrected (approx 1000 RS) is adjusted from my advance I have paid for my connection and my surrender form is accepted by BSNL.


Details:
Name : K. Balamurugan
Telephone no : 22593942
Consumer no : [protected]

FYI: Closure of Telephone form is also attached here with.

Important: Hope I am doing things legally and can go for legal action if BSNL requires.


Yours sincerely,
Balamurugan.

I am using Cellone for only 2 months now and i found the customer care is 'useless', worst in my view.I experience about an hour of waiting every time to talk to an executive.And they fail everytime to fulfil my request and directs me to contact the local CCN.

To
The Officer of Cell One,
Hyderabad.

Sir,
There is very poor outdoor signals and nil indoor signals at Thatttiannaram village of Hayathnagar Mandal, which is situated near Nagole, Bandlaguda from there 3 KMs to my village., Hyd-68
Please instruct the concerned to establish the possibilities of cell one tower in the above village with regards. md.raffid.[protected] with regards. please.

outgoing call & receive incoming call in indoor — outgoing call & receive incoming call in indoor

sir i am kumar diwakar singh from madhurapur tanra,
via kalyanpur, dis samastipur(bihar), pin-848302 my reliance mobile no(gsm)is--[protected]
i am worried about my problem that i am unable to make outgoingcall & receive incoming call in indoor since whwn purchase it(2 month) so solve my problem

plz sir i lost my no [protected] i want this no plz tell me information for his identity name person

i have my bsanl mobile no.[protected]. i hv lossed my mobile on 7.8.08. Sir, i want statement of outgoing calls and incomining calls from 7-8-08 to 11-8-08. should i get it.

i have my mobile no. [protected]. i hv lost my mobile. sir, i request to get a statement of outgoing and incoming calls from 7-8-2008 to[protected].

sir,
i really want to know my incoming calls of 25 sep 2008.please sir send it fast.its urgent.i will be very thankful to u.

dear ... sir iam using BSNL pre-paid mobile since three and half years iwant to know my all incoming and out going calls deatails. my mobile nomber . [protected]. i am waiting for your kind co- operation.

cellone phone bearing no [protected] is not active and all incoming calls are barred eventhogh the connection is with free incoming calls for lifetime.please look into it at once.

My Mob. No. [protected]

i have in incoming outcoming call

To
The Officer of Cell One,
Hyderabad.


My out going is barred.when ever i try to call no, i am getting voice message like try to contact customercare no.when i try to contact CellOne custmer care no.I am getting the same voice message.
Outgoing should be enable atleast for the CustomerCare Numbers.please look into this issue.

Regards,
Kiran

I COULD NOT RECEIVE ANY INCOMING CALL FROM YESTERDAY(12/02/2009)EVENING.

PLEASE LOOK INTO THE MATTER AS I SUFFER A SERIOUS PROBLEM DUE TO THIS.


THANKING YOU,

YOURS TRULY,


R. NARAYANAKUMAR

MY MOBILE NO.: [protected] (ANDHRA)

I COULD NOT RECEIVE ANY INCOMING CALL IN THE A/M NUMBER FROM Y'DAY EVENING, 12/2/09.

PLEAVE VIEW THIS SERIOUSLY AND DO NEEDFUL.

THANKING YOU,

YOURS TRULY,

R. NARAYANAKUMAR

I have Bought a Topup recharge card for RS.225/- from BSNL Franchisee located near Ayodhya Mandapam in West Mambalam on 28th Feb'2009. When I tried the nos. given for recharging my cell it says it is not possible. When I enquired about it the person in the franchisee told me that he has instructed the Girl in the showroom not to issue RS.225/- card and issue only Rs.220/- Card as value has been changed, but the bloody idiotic Girl/Lady in the show room has issued the Rs.225 Card. He added that since BSNl is updating the software it will get charged on 1st march 2009, but in vain even after several attempts.

It is very clear that Most of the Cheats are bloody Girls/Ladies.

Card No. is 4491 1031 XXXX XXXX X7

The bloody thing is that they do not even give a receipt for that. One has to very careful with BSNL.
I want to make a complaint with BSNL and Police Department

Cellone Plan-225 — Outgoing Calls barred since yesterday

I paid the bills at 10.15 am and yet i am not allowed the outgoing calls. do the needful at the earliest.
Thanks