[Resolved]  BSNL Cellone — Auto subscription of astro love sms and joke service

Address:Jamnagar, Gujarat

sir, my mobile no is [protected]ich . i have been charged Rs15/month from last 3 months for astro love sms which has been subscribed automatically. i had tried to contact to customer care on phone but the phone disconnects automatically.then i got a message saying your astro love sms pack wwill renewed in two days. to unsubscribe send sms " UNSUBLOVE" to 55888.so i did the same thing and send the sms but again i have been charged Rs 15.00 saying joke service has been subscribed.i am unable to contact customer care on phone. pls help me out.
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Aug 13, 2020
Complaint marked as Resolved 
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BSNL Cellone — AUTO RENEWAL OF NEXTGEN TV

Dear Sir,
My Mob is No-[protected]. Every week I get message " Your Next Gen TV" has been renewed and Rs. 35 has been deducted. Kindly look into the matter as I want to stop this to avoid wastage of money.
Regards
Chauhan

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