[Resolved]  BSNL Cellone — Network Problem

Address:Pune, Maharashtra

Hi,
I am Prerna.There is an many problems with BSNL mobile network. I am facing
this problem many times. I am not able to make calls what the problem going on
resolve this issue.since BSNL is one of the largest mobile networking company
how is they so irresponsible about their service providing?
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Yes (5)
Aug 13, 2020
Complaint marked as Resolved 
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My cellone connection shows full signal when on idle mode but when i dial the number or receive an incoming call the network signal drops resulting in poor voice quality.
This is disgusting...

CELLONE (BSNL) — Balance Problem

On last Wednesday, Date[protected] at 9:55 PM. I logged on but done any downloads. But from my A/C. Rs. 66.70 has been deducted. Than I taked with the representative. He looged my my complant & its no. 2808611 of date[protected]. The very next day I talked againg he (official epresentative) told me that if I not download & by mistake if the money is deducted than the same blance will be addid to my A/C within 48 hours. But still now there is noresponce from BSNL. Please let me know its detail either on my call or or on my e-mail.
Mobole-[protected] Md. Azizur Rahaman
The complaint mentioned above is absolutely true. Me to baring the cellone number, I consider this network to be worst and irritating.In addition to the above problem mentioned by Rakesh, I was being charged even when the phone is not connected. Half of my balance is getting wasted every month without any conversation. I was really getting vexed with this network. I am in way to jump to another network. The customer service providing by cellone is not at all satisfactory. I would suggest people in india try to avoid this defective network. Quit this bsnl/cellone from india.
I am also sailing in the same boat.
Several complaint already made are fallen in the deaf ears of the Bsnl people. Due to the BSNL Numbers printed in all my correspondence I am wasting money for three cell phone connections.
Dear Sir/Mam,
This is vikrant having a cellone post paid connection no. +[protected] plan 525, from jaipur
for last four five days i m not able to get connected with other gsm and wll phones due to network problem
i a business man my business goes on phone only so kindly solve my problem
Thanking you
Regards
Vikrant
[protected]

Cellone - BSNL — Network & connectivity problem

First of all there is a issue of network in theses current days.The mobile shows network signal but when called it says that the customer you have called in out of coverage area but mobile shows network signal, due to this reason I am facing a lot of problem in my day today functioning, my superiors as asking me to change the mobile service as I am not contactable, request you to kindly help me out.
I have also activated my call diverts to 17010, but it has not helped as I do not get any missed call alerts from that number, pls help me out as I donot intend to change the service but if there is a network problem still ahead I will be forced to switch over to some other service provider.
Second problem which I face is of Original bill, it is that I donot receive original bill of my mobile & I pay the bill on duplicate bill, but as I am working the same bill is reimbursed to me by my employer, but as I am unable to produce the original bill I am not able to get me claims.
Request you to kindly send me the original bill every month by which I can claim the same.
Request you to kindly help me out to resolve both the issues.
very disgusted with yr amount of bill charged on cell one-manik jod scheme seeing the bill amount. somewhere yr hidden evil designs are working and poor customers are suffering by paying high amount.pl solve my high bill amount of my mobilr no: [protected], account no:[protected]. pl reduce it immediately. then what is the benefit of manik jod scheme.
Cust Care people say they will fix problem in 24 hrs n we will call u back. but that never happens even after 120 hrs.(I have experinced it.). Nowadays I dont believe them.
They bully customers.
I hate talking to them.
They are always in hurry to disconnect call without hearing full complaint.
I am from Rest of Maharashtra Region.
Cust Care people say they will fix problem in 24 hrs n we will call u back. but that never happens even after 120 hrs.(I have experinced it.). Nowadays I dont believe them.
They bully customers.
I hate talking to them.
They are always in hurry to disconnect call without hearing full complaint.
I am from Rest of Maharashtra Region.

CellOne — Network Problem in my house

Mere Ghar se Cellone Tower ki duri lagbhg 100 Mtr. hai kuch hafto se mere ghar pe network bahut kamjor hai maine customer Care no. pe complain Register bhi karaya lekin abhi tak kuch nahi hua.
Main Mobile se NET bhi nahi jor pa raha hun. Plz meri Samasya ka samadhan jald karo.
I am also using for the past 3 year BSNL Cell one Excel General Gold up to last month I received frequency cleared service, but now, when i coming out of my home, i could not get frenquency outgoing or incoming, even through, i am residing in Chromepet, lakshmipuram ch -44, for which I Got Frequency Tower from (1) Pamml (2) Thiruneermalai, (3) Chromepet SSM, (4) Shankar Ngr. (5) Durga Ngr, at last (6) Lakshmipuram all isx is not fulfill my communication, then what for, i had this communication, I want To The Concern Authorities, To Take Immediate Action. and Solve my problem on Cell Communication
Pespected Madam/Sir
My cellone connection no network coverage in office inside and home inside. please rectifie this problem
thanking you
i have a prepaid connection in my mobile so i want to activate gprs system in there so i sent a message that was GPRS E to 53733 then was coming a message gprs facility will be activated shortly then i called to customer care they told we are sending a settings for gprs activate but till yet i have not received that settings i am trying from dec'08 to till now i dont know have any technical problem or not please do needful for that

thanking yours

subinda laha
I Live in Arumbakkam, near Annanagar in Chennai. Its a busy area and very close to the CMBT. I have a prepaid BSNL connection with which i have never spoken from inside my residence. when my fone rings, I run out to the balcony or to the street sometimes to attend a call and to dial a call also i suffer the same problem.. hell with this BSNL people. i have never received polite replies or kind words from the customer service. I don't know when the problem will be rectified. If anyone could help me with the correct link to launch a complaint, i would be grateful to you.
I am sorry to inform you that the network at Nunna, Vijayawada AP is quite poor and is lot irritating the coustomer. The network is always busy or not able to connect to the other end.You always get a messge that the network is busy. This is obeserved from the last twenty days and there is no let up. To contact any body over the cell a minimum of 20 to 25 times dialling is required and this is a quite a poor performance. you may kindly look into the matter and do the needful.Switching over to other networks is being made possible at the earliest with retaining the same no. this will will be a boon for us and a curse for you. You have not improved and do not allow others to improve with your worst network.
BSNL net work in South Office Para, Doranda, Ranchi-834 002 (Jharkhand) is not good. We could not be connected with anywhere. Please look into the matter urgently.
dear sir,
im a cellone holder, residing at west mambalam is suffering from sending or receiving messages and attending calls from inside the house.there is no signal inside the house and very often it shows this note"EMERGENCY CALL ONLY" .all messages sent in the morning are delivered in the evening(vice versa)... kindly do the needfull.
dear sir,
im a cellone- students pack holder residing at west mambalam. im suffering from sending or receiving messages or attending calls from inside the house.there is no signal and it always shows the note "emergency call only".messages are sent and delivered very slowly. message sent in the morning is delivered only in the evening(vice versa)...kindly do the needfull
dear sir,
im a cellone holder, residing at west mambalam(chennai) is suffering from sending or receiving messages and attending calls from inside the house.there is no signal inside the house and very often it shows this note"EMERGENCY CALL ONLY" .all messages sent in the morning are delivered in the evening(vice versa)... kindly do the needfull.

BSNL Mobile — unable to fix the incoming problem

i am an old person, i have a cellone connection my number is [protected]
The problem is that for the ;last six months incoming is not available on my sim, i have been complaining about this problem to customer care but still no action has been taken .

I am not in a physical condition to go the office everytime .
Please draw the attention of the concerned authorities towards this problem

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