[Resolved]  BSNL Chennai — BB Connection

Address:Chennai, Tamil Nadu

Dear Sirs,

I have registered for a BSNL Brand Band Connection with telephone to my residence on 26.05.10 vide registration ref. AN 52287830 dt. 26.05.10. When I was enquiring for the delay in installation, concerned officer informed me that the facility was not avilable at my area (Canal Bank Road, Gandhinagar, Adyar). My house is surrounded by educatinal institutes and shops etc. who have been provided with BSNL telephones. The officer also informed me to wait for some time and promised they could arrange early installatin of phone and BB connection. Till this time the telephone connection is given to my house.

Surprisingly, today I have received a bill for Rs.558.00 bearing number [protected] dated 12.06.10 for the telephone no. 24420661 which was said to be installed on 31.05.10.

Where was my Brand Band and Telephone connection installed and for which the bill was sent.

The concerend departmental personnel could look into this and ensure the BSNL Broad Brand with telephone connection is provided to my house.

Thanking with warm regards,
Louis.
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Aug 13, 2020
Complaint marked as Resolved 
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We are using BSNL Broad band internet connection . Our Telephone no is[protected] . Last two weeks our modem adaptor Not working . Many time We are Tried to call to BSNL Call Centre . But calls not connected to customer care members . so that we have to contact Kottivakkam BSNL Office ( Tel no :[protected] .But they have not respond properly . Please help us to provide the adaptor immediately .

DETAILS : mail id : [protected]@bsnl.in
Telephone no :[protected],
[protected] .
My Net connectivity is not working for past one week. Kindly check and restore the same.

My Landline No.:[protected]
My land line phone number is[protected].From 1st February, 2012 onwards the BB is not available. The phone is working.
S.Manickavasagam

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