[Resolved] BSNL Chennai Telephones — Improper Disconnection of LandLine

drmdsadiq

from Hyderabad, Telangana

Address:

Chennai, Tamil Nadu

I, Mohammad Sadiq, have a BSNL landline, number[protected]. One week ago, while I was out of station and my sister was in college, Mr.Ramesh from BSNL Sait Colony office came to my residence at No:6/10 Sulaiman Zackria Avnue, Egmore, Chennai - 600008, and disconnected my landline and also took away the phone and modem without my knowledge or information.

I wish to ask BSNL Chennai telephones the following:

- How can your representative disconnect my landline without my consent?
- How can he enter my house and take away my modem without my permission?
- What about my deposit? Will I get it back or not?

I have also sent them an email on their online website complaints page with no response from their side.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sadiq

sadiq — Telephone Dead

Landline no:[protected] Dead
Sir,
My Telephone no:[protected] is dead for the past one month. In spite of booking of complaints no action is being taken to rectify it. I was told that its due to "Cable Fault", whenever the poonamaravathy, exchange is approached. In the last two months in similar occasions they took 20 days to correct it. As a result, my telephone worked for 20 days only for the past 60 days. Still, they are claiming the bill for telephone and broad band as usual. Kindly advise me what to do next?