[Resolved]  BSNL Chhattisgarh — UNAUTHORIZED CHARGES DEDUCTED FROM MOB. NO- [protected]

Address:

Raipur, Chhattisgarh

THERE IS AN UNWANTED SERVICE ACTIVATED ON MY MOB NO [protected] & EVERY NOW AND THEN CHARGES ARE BEING DEDUCTED ON ACCOUNT OF SOME DOWNLOAD WHICH IS NOT SUBSCRIBED...WHEN COMPLAINT WAS FORWARDED TO THE SENIOR OFFICIALS TO THE LEVEL OF AGM AS WELL, THEY ARE SAYING THAT WE CAN'T DO ANYTHING AS THE SAME CHARGES ARE DEDUCTED EVEN ON MY NO,...SO I AM HELPLESS...PLEASE CONTACT CMD-BSNL, DELHI FOR THE RESOLUTION.....IS IT LOGICAL THAT FOR Rs. 30-40 WHICH ARE DEDUCTED FROM MY ACCOUNT EVERYTIME, I SHOULD APPROACH CMD AT DELHI....NO VALID RESPONSE FROM SENIOR OFFICIALS AT LOCAL OFFICE AT RAIPUR COULD BE SOUGHT...

I HEREBY DEMAND REFUND OF ALL THE MONEY DEDUCTED FOR THE UNSOLICITED SERVICES WHICH ARE FORCEFULLY ACTIVATED ON MY ACCOUNT WITHOUT MY PERMISSION & ALSO IMMEDIATE STOPPING OF THE SAME SERVICES.