BSNL — Broadband not working from day one

Address:

Coimbatore, Tamil Nadu

Sir,
My name is Riyazudeen FK. I applied for BSNL broadband connection in the month of november 2011 and got the connection activated in december and got my login id and password on 2nd dec 2011. It worked intermittantly for 2 days and gone dead after that. It didn't work still. I have called and informed this to our exchange AE many times but no action has been taken on it. I have raised a complaint by calling 198 and got a complaint number [protected] on 10th jan but no action has been taken still now. My phone and broadband is dead for more than 2 months, still there is no response. I want someone to come and rectify the issue. My broadband connection belongs to SS Kulam exchange, Coimbatore.