[Resolved]  BSNL Combo Plan 600 — BSNL COMBO PLAN 600 -FAKE Discount offer

Address:

Chennai, Tamil Nadu

Hi,

Last month i have applied for BSNL combo plan 600 in St.thomas mount Customer care office chennai.
When i applied for that connection they told that , as per BSNL offer (valid till dec 2011)INSTALLATION charges will be waived off .

So, they won't provide telephone instruments , and i did modem configuration on my own.

BUT , they charged rs 250 for installation charges and rs 600+500 for security deposit.

I went to St.thomas mount customer care and they given BSNL account office number . she told the different story...

WHY BNSL SELL THEIR PRODUCTS BY GIVING FALSE COMMITMENT TO CUSTOMER and WASTING OUR TIMES !!!

Can i apply this case in consumer court ????

I have proof for the above commitment given by BSNL in their portal and also have the same by printed plan doc while apply for this line.

Thanks
Umamaheswaran