[Resolved]  BSNL Data One — Inducing to deposit fake bills

Hello
I am consumer of broadband Internet connection with phone No.[protected]. My connection is under the home UL900 Plan which is at this time chargeable Rs750 Per Month. Under my scheme a rebate of 20% was flshed on entire bill up to six months as it was applied on 30th of Oct.08. To day when I approached to your Account Officer Shri R.K.Gupta posted at Rae Bareli, he orally stated that you have to pay Rs 1200 for the Month of Dec.08. At this when Iasked that it is unlimited home plan and maximum Bill is chargeable Rs.750 deducting with 20%, then he replied that BSNL is now not under the controle of Government. This has become a private business shop and you have to deposit such amount what I ask other wise your services shall orderd to be disconnected. This practice of your official is highly condemnable and all creating a mockery of a reputed concern in general public.
In such behaviour of your official, I have been much shocked. I reqest that appropriate action be taken against such public servant. If asked I may provide many documentary evidence against fake bills, which were rectified after great efforts. As I felt that each month fake bills are furnished and all the time consumer have to go before high officials for correction of bills.which all creating many hardship. Such officials are lowering the credibility of your deparment. If such attitute will be continued I may be compel to get it disconnected.