BSNL Dataone Service — frequent disconnection

Address:

Tamil Nadu

Sir,

I do not know to whom a complaint should be lodged. However, I am sending this mail to you with the hope it will reach the proper person.

Ref: Chennai[protected] BSNL landline.

For the past one week the BB connection goes off frequently and any
number of complaint lodged with 1500 has not had the desired effect of
rectification the defect. The line gets disconnected once in a minute
and takes another ten minutes to get reconnected.

If this is the way Dataone is working, the customers may be informed
so that we can switch over to some other ISP. Your BB connection is
worse than the dial up connection. I do not understand your working
system which only proves what the media says about your service and
deliberate plan of closing data one once for all.