[Resolved] BSNL Ernakulam / Kerala Complaints — Online Payment not working | |||
BSNL Ernakulam (http://www.ernakulamtelecom.gov.in/index.html) and BSNL Kerala (www.kerala.bsnl.co.in/) is not maintaining proper online bill payment facilities or their land line customers. This is really sad. BSNL Ernakulam doesn't work properly. It would not allow you to log-in. It would not allow you to change or retrieve your password. It would not allow to re-register a phone number!!!. The BSNL Chennai portal uses exactly the same basic interface, but Chennai website allows you to do all the above things!! BSNL Kerala web portal allows only Federal Bank for paying bills. I even suspect that this is some kind of scam! Somebody in-charge of online portal of BSNL Kerala is tied up with Federal Bank, otherwise why would they not have any of the nationalized banks? BSNL national website www.bsnl.co.in accepts mobile bill payments of Kerala Circle, but not landlines. At least the Kerala BSNL people should allow the national website to accept payments of their land line customers. The BSNL National Website accepts most banks net banking as well as credit cards and debit cards. I hope somebody at the BSNL national level will find out what is going on here!? Biley Elattuvalappil Menon Architect & Urban Designer (BSNL Landline and Mobile Customer) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 12 Comments | |||
Comments
Nobody consist my telephone complaint
From,
Nabeesa .k.m
Arackakudy mundeth house
West.vengola.po
Minikavala, kizhakambalam
Ernakulam, kerala
Ph –o[protected]
Mob-[protected]
To
Bsnl head quarters
kerala telecom circle
Sir;
My telephone number KZM[protected] and consumer number 2515940. Last two years my telephone not working properly some time it is dead and creating disturbs noise .many and lot of time complaints to call center and local exchange kizhakkambalam also. Many times my complaint closes your call center without visiting the line man at my residence. My complaint no response from the executive engineer kizhakambalam .That guy telling cable fault no responsibilities is in my case in BSNL kizhakkambalam office .So please give me a solution for proper working of my phone at your end .please give me a reply to me.
Yours faith fully
Nabeesa. k.m
From,
Nabeesa .k.m
Arackakudy mundeth house
West.vengola.po
Minikavala, kizhakambalam
Ernakulam, kerala
Ph –o[protected]
Mob-[protected]
To
Bsnl head quarters
kerala telecom circle
Sir;
My telephone number KZM[protected] and consumer number 2515940. Last two years my telephone not working properly some time it is dead and creating disturbs noise .many and lot of time complaints to call center and local exchange kizhakkambalam also. Many times my complaint closes your call center without visiting the line man at my residence. My complaint no response from the executive engineer kizhakambalam .That guy telling cable fault no responsibilities is in my case in BSNL kizhakkambalam office .So please give me a solution for proper working of my phone at your end .please give me a reply to me.
Yours faith fully
Nabeesa. k.m
hello sir,
i have registered a complaint in thalakkulathur telephone exchange as my land line[protected] is temporarily disconnected for no reason. when ever they are being contacted they replies that they do not have any one to come to mi site and repair. it has been two weeks that they are not responding on my complaint. hence i am paying they telephone bill and internet bills without having any benefit please take action to sort my issue.it is a kind of pleasure to call back home and talk to parrents and family from abroad, but i guess bsnl employees (thalakkulathur branch ) are not happy in customers doing so.
nabeel
0044-[protected]
--
i have registered a complaint in thalakkulathur telephone exchange as my land line[protected] is temporarily disconnected for no reason. when ever they are being contacted they replies that they do not have any one to come to mi site and repair. it has been two weeks that they are not responding on my complaint. hence i am paying they telephone bill and internet bills without having any benefit please take action to sort my issue.it is a kind of pleasure to call back home and talk to parrents and family from abroad, but i guess bsnl employees (thalakkulathur branch ) are not happy in customers doing so.
nabeel
0044-[protected]
--
hello dear responsible officer when some complaints are forwarding try to give the reply what steps are u taking for resolving the concerned issues.
harikumar
dubai
harikumar
dubai
its very best
MY LANDLINE NO.2234847 NOT WORKING
From
Vijayan.R
Akkattu house
Ambattukavu
Aluva-683106
To
Bsnl head quarters
kerala telecom circle
Sir,
My telephone[protected] is not working last two months. I already gave complaint to Aluva BSNL office many times and I personally talked to the officer[protected]. but I did not got any response from there. Now also my phone is not working. So I humbly request you to take necessary action against the irresponsibility of BSNL staff of Aluva and also requesting you to repair my telephone.
thanking you
Vijayan
Vijayan.R
Akkattu house
Ambattukavu
Aluva-683106
To
Bsnl head quarters
kerala telecom circle
Sir,
My telephone[protected] is not working last two months. I already gave complaint to Aluva BSNL office many times and I personally talked to the officer[protected]. but I did not got any response from there. Now also my phone is not working. So I humbly request you to take necessary action against the irresponsibility of BSNL staff of Aluva and also requesting you to repair my telephone.
thanking you
Vijayan
hello sir,
My telephne no. is[protected], and it is not working for last 5months.1 gave complaint to arakunnam BSNL, but according to them there is some cable problems in the undergroundmainlines.Now I want to deactivate my connection temporarily for 1year, becoz I havebeen paying rent for nothing.what is the procedure for that, pls reply me
Ranjith
My telephne no. is[protected], and it is not working for last 5months.1 gave complaint to arakunnam BSNL, but according to them there is some cable problems in the undergroundmainlines.Now I want to deactivate my connection temporarily for 1year, becoz I havebeen paying rent for nothing.what is the procedure for that, pls reply me
Ranjith
I am unable to log into the ernakulamtelecom site for online payment. It is no wonder that bsnl is the ranked last in the list of telecom operators. The telecom minister Mr.Kapil sibal is very busy countering Anna Hazare. Hence he does not have time to rectify the department. Best would be close down and privatise it.
Ramachandran.
Ernakulam
Ramachandran.
Ernakulam
Sir;
My telephone number Pandappally[protected]. Last 1 year my telephone not working properly some time it is dead and creating disturbs noise . Sincce July this not at all working, I had placed complaints many times to local exchange Pandappally Many times my complaint closes your call center without visiting the line man at my residence. So please give me a solution for proper working of my phone at your end .
please give me a reply to me.
Thanks
Sajesh
My telephone number Pandappally[protected]. Last 1 year my telephone not working properly some time it is dead and creating disturbs noise . Sincce July this not at all working, I had placed complaints many times to local exchange Pandappally Many times my complaint closes your call center without visiting the line man at my residence. So please give me a solution for proper working of my phone at your end .
please give me a reply to me.
Thanks
Sajesh
To
BSNL head office
FRom,
Ahammed Kutty T
Thacharakkavil
ph[protected]
Sir
Am Ahammed Kutty Thacharakkavil My phone number is 2724636 It is not working last one month.Because there have a water authority using JCB .We had complained several time in your office in Edavannapara telephone exchange but their response is very bad they had angry to us and said we canot solve your problem soon you want to wait if not you remove your connection and they give to us refund form also . Same thinks was happend while we give complaint in Malappuram head office.Sir please I inform to us we also using your Broadband facility of 700 package and I also gave money for one year
If this like you continue we no need your connection we go to complaint in court
I hope you will accept our this request soon
with faith fully
Ahammed kutty
Thacharakkavil
Vazhakkad
Malappura,
BSNL head office
FRom,
Ahammed Kutty T
Thacharakkavil
ph[protected]
Sir
Am Ahammed Kutty Thacharakkavil My phone number is 2724636 It is not working last one month.Because there have a water authority using JCB .We had complained several time in your office in Edavannapara telephone exchange but their response is very bad they had angry to us and said we canot solve your problem soon you want to wait if not you remove your connection and they give to us refund form also . Same thinks was happend while we give complaint in Malappuram head office.Sir please I inform to us we also using your Broadband facility of 700 package and I also gave money for one year
If this like you continue we no need your connection we go to complaint in court
I hope you will accept our this request soon
with faith fully
Ahammed kutty
Thacharakkavil
Vazhakkad
Malappura,
2617540 Land Line not working
From,
Johny P.P.
Punnassery house
Thuravoor P.O.
ANGAMALY, ERNAKULAM (Dist)
To
BSNL Complaints
Ernakulam
Sir,
My telephone land line number[protected] of Thuravoor Exchange, Angamaly, Ernakulam District is not working for the last two weeks. I already gave complaint to Thuravoor BSNL office many times but till now the problem is not yet solved. Please note that this same Telephone number was not working for 3 months continuously and recently only it started working again. Now again the same problem started.We are just paying the telephone charges without having any use to us.
So I humbly request you to take necessary action to solve my problem. Also please take necessary action against the irresponsibility of the
BSNL staff of Thuravoor Exchange.
Thanking you
Johny P.P.
From,
Johny P.P.
Punnassery house
Thuravoor P.O.
ANGAMALY, ERNAKULAM (Dist)
To
BSNL Complaints
Ernakulam
Sir,
My telephone land line number[protected] of Thuravoor Exchange, Angamaly, Ernakulam District is not working for the last two weeks. I already gave complaint to Thuravoor BSNL office many times but till now the problem is not yet solved. Please note that this same Telephone number was not working for 3 months continuously and recently only it started working again. Now again the same problem started.We are just paying the telephone charges without having any use to us.
So I humbly request you to take necessary action to solve my problem. Also please take necessary action against the irresponsibility of the
BSNL staff of Thuravoor Exchange.
Thanking you
Johny P.P.
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![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
I also have the same problem, the ICICI payment worked in Oct, but for Dec-2010 it comes with an error message "Daily limit exceed for this biller"
May be those old uncles and aunties working in BSNL accounts/revenue department may have started to realise that more people like you and me start to pay our bills online, more is the threat for them to survive on their jobs. Welcome to the bureaucracy of the state of kerala :-). This will be resolved only if you could launch a Dharna :-) LOL HAHAHAHA
Janvi.