BSNL. Hungama.com — improper activation of services

BSNL — improper functioning

Respected sir,

We have given a complaint in our telephone exchange showing our problem,but there no remedy for the complaint.
Our phone will be in engaged mode or it will be attended at the first ring by someone,but actually we are not attending and the line is not busy.The callers coplains us that they lose money for just a missed call (STD callers ).And eventhogh there is no call,the caller id shows the pulses being used,at that time the line is busy (the callers says).Also we have to pay a huge amount as telephone bill (usually not hapens that as we are using broadband connection,combo plan).
These are our main problems.Please consider these to solve or tell us what we have to do.
Hoping your immediate attention,

Thanking you,
Sara

BSNL — improper function

this is to complain very strongly about the land phone :[protected] in Kerala, Cannanore Tel circle.
The land line is malfunctioning since 6 months and more and so many complaints has been registered through ur auto complaint system over the tel. Instead of getting better services, it is going verst now....!!!!
many times, the help desk team used to call & inform that, they will send some the line man & it never happend for the lat 5 months.
The problem: very low / feeble volume & some times, nothing is heard !!!!!!!!!!!!
so, can u pl look in to the matter as we tried call from outside India & many occassions we had to disconnect !!!!!!!!

expecting some escalation from the higher ups here

regards,

vivek

sorry for the error my landline number is [protected]

My landline number is[protected]. I have unlimited Broadband plan of BSNL ( 900 Rs). For the month of JUlY i have been charged with an additional amount of Rs320 & additional charge of previous BIll Rs.1344 in addition to the normal broadband charges, pertaining to hungama music on demand and hungama movies on demand, which i have not subscribed.Please provide me information on combating such online frauds as consumer of BSNL.

i have been asked over to subscribe for bsnl movie on demand and took my email Id: [protected]@gmail.com saying that i wiil get user ID and password with in 10 minutes from time I answered him ie; on 5/12/13 @ 7.0pm and I wiil be charged Rs 149/- per month for the subscription but till now I did not received any user Id & password pl provide the same My land line No is [protected]