[Resolved]  BSNL. Hungama.com — Music on demand service activated and charged without my confirmation

Dear Sir,

I have been using BSNL broadband for the past 1 years. My BSNL landline number is[protected]. Till now i was happy with the billing of BSNL. But last three months i saw that an additional amount of Rs.149/- has been charged against MoD(Music on Demand).(total Rs 450).
I want to complain regarding that no as we have not used the Music on Demand service and also unaware of activation of that service. so please refund the amount u charged illegally.

I'm also facing the same problem.. please deactivate MOD services. my no.[protected]

Dear Sir,

This is to inform you that I am using BSNL broadband service since last one year. I have very limited requirement on net and downloading and thats why I am using Combo 500 plan. My every month billing amount is Rs. 579/-. But today I found my billing amount for the month of Jan is Rs. 979/- that is Rs. 400/- extra. After the inquiry from customer care, I came to know that I have an account on BSNL Hungma and I am completely unaware of it. I never confirm about the subscription of this account. This is very disgusting. Need necessary actions against BSNL

have never asked for this facility of music on demand. Still I find that an amount of Rs 149.00/month has been billed for the months September to november 2010. I have paid this bill under protest.

I want to complain regarding that no as we have not used the Music on Demand service and also unaware of activation of that service. As we have received the bill of curent month than we came to know that the music on demand service is being activated and the charges has been levied on us.

So please i request you to De-Activate the Music on Demand service as soon as possible and try revert back the charges if possible

Waiting for your promp reply at earliest and hope that it would be de-activated as soon as possible.

my phone no. is"[protected]
my email id is:[protected]@yahoo.com

i am using bsnl broad band for past one year...my number[protected]...i am being charged rs.149 extra for hungama music...i jst want to get out of this mater immediately & want it to be deactivated...
my e-mail [protected]@gmail.com
my phone no.[protected]
plzzz do deactivate all these stuffs or i will surely go to the consumer forum for such harrasment

Dear Sir,
This is to let you know that my landline no is[protected] with broadband service.My customer ID is[protected].

I have paid the bill till Dec, 2010. But as I received the January bill, I see that an additional charge for "Hungama Music" has been deducted from 30/9/2010 as follows. I want to let you know that I have never ever subscribed for Hungama music, hence never used it.

Few months back, I got a call from Hungama Music Customer care stating me that they have launched the site, their facilities etc etc. But I never asked them to subscribe myself over there. Then how can they subscribe me without my permission ? This is very disgussting as well as harrassing for the customer.

I met with Senior AO, Bhatpara Exchange, But he told me that I have subscribed myself for Hungama music on 15/9/2010. I am surprised that how it was subscribed when I am not at all aware of it. I came to know that they have even used my email-ID, Mobile No, (which I have provided during BSNL broadband registration only ) during Musical Hungama registration.

Besides so much of competitors in telecom and internet service provider in the market, customers like us are still stucked with BSNL over years, only because BSNL is reliable and reputed. But do BSNL really providing reliability to customer like this?

Anyhow, I won't be able to pay this extra amount. Please take necessary action .

BSNL — Complaint against Bsnl Hungama Music on Demand

I have been using BSNL broadband for the past 7 month. My BSNL land line number is[protected].Till now I was happy with the billing of BSNL. But this month(February) I find it ridiculous that HUNGAMA MOD charges are wrongly billed to me for the last three month(Nov, Dec, Jan Three month charge in one bill), whereas I have never subscribed for any such facility .Nobody contacted me on this subject. I am not even aware what is Hungama and I have not used the facility at all.
I fell someone has played a mischief and the charge are wrongly billed to me. I want BSNL to verify this .For me, it is a serious issue because I understand that few service provider practice unscrupulous methods to dupe the customer.
I requested to deactivate the Hungama MOD service and reverse the charge wrongly billed to me. Please help me to reverse the charge.

100% cheating scheme of BSNL-Hungama. We have to fight for this. Send mail to everybody for alert mail.

i have the same problem and this is without any confirmation and request or intimation via email, they have activated this service. We have not used anything on it and the bill is coming on this MOD. I am really suffering with all the price rise etc in my life on top of this every service provider is acting so smart to get money out without providing services. for no reason i have to go thorouh so much of trouble. someone please help and stop such services where customer has to run around for getting the hard earn money in my own wallet.

Please please.. please... make india a better place for people to live...
Regards,
Ashish

please deactivate my music on demand for my land line immediately. My bsnl no is[protected]

BSNL — charging without aware of customers

i have been charged 30 Rs twice telling that cricket alerts have been activated even if i didn't do anything like that. And the customer care they not bothered about customers at all simply they wont take up the calls only. This has become a new scheme for BSNL to charge customers for no reasons....

please deactivate music on demand to the phone number [protected]. the music on demand is activated without my conformation

Dear sir,
Please unsubscribe - Music on Demand service. My telephone number[protected]
Thanking you

Prabir De.

i am using b.s.n.l broad band from the past one year my telephone no is[protected]. in my last bill there is a debit amounts of rs 74/- and 149/- towards music on demand charges up to now i never activated music on demand so please DE-ACTIVATE music on demand immediately and rectify my bill

sir,
i didnt activated any mod services but i have been charged 687 rupees for last four months...so please deactivate MOD(music on demand) to the phone number [protected].

I didn't activated the BSNL Music Hungama service, But they are charging Rs.149 from Jan'2011 onwards,
On feb 2011, I saw in the Bill Rs.149/=. and immediately I call the customer service and requested to deactivate the service. But they not deactivated the service and Again in my feb'2011 biil they charged
Rs.138.36 towards One time Usage of Mungama Music on Demand, I have not so far used this service.

I debited amount in my BSNL bill may be refunded immediately,

Phone NO:[protected] Bill NO:[protected]/03/2011 Account NO:[protected] Trivandrum, Kerala.
Poojapora Exg.

I called the customer service on first week of Feb'2011 NO:[protected]

Dear sir,
pl.deactive my music on demand.I am simple user.
My Tel.No.[protected]
My Mail ID is [protected]@yaahoo.in


Thanks & Regards,
khyathi
[protected]

Dear Sir,
I am using BSNL Broad Band for the last one and half year with 1 GB free plan on my land line no[protected]. I enquired my bill at exchange and I came to know that an additional monthly charge of Rs 149 was charged for hungama on demand without my consent.
So, I request you therefore to deactivate hungama on demand and oblige me most.Thanking you,
Sanat Kumar Roy.
Ph. No. [protected].

please de activate music on demand and games on demand.we dont want that availability . i have already complained once but till now i dint get any response from the, so please kindly de activate it.




I am waiting for your reply.
my phone no is:24880499
emailid is:[protected]@rediffmail.com

Respected Sir/Madam

I think you are happy to collect a huge amount and make money from the BSNL customers. I have received a bill of Rs.1761/- instead of Rs. 547/- .When I enquired in the local BSNL ACCOUNTS office, Visakhapatnam, they said that I was using MOD(Music On Demand) from JUNE 2010 and I am charged for all those i have used until FEB 2011 in the bill dated 7 MAR 2011

I have kept a request letter at ACCOUNTS office, Visakhapatnam and Hyderabad on 18 Mar 2011 Although I received phone calls from BSNL... my bill was not corrected...I have attended the grievance on 28 Mar 2011 conducted by the DE(central), DE has co operated with us and said that he will send the copy of request letter to his higher officials and solve the case at the earliest.

Now, I am worried that BSNL may send people to disconnect my land line and Broad-band as I havent paid the bill dated 7 MAR 2011

However, If BSNL has been disconnected to me I am ready to go for another connection by any Private service... as I dont have any loss regarding the bill




Venkatesh
Visakhapatnam
email brilliants.[protected]@gmail.com