[Resolved]  BSNL — Unique ID is not available

Address:

Hyderabad, Andhra Pradesh

Respected Sir

This is Ram Mohan Lanka from Hyderabad. I am a BSNL landline customer for the past 5 years with the telephone number 27672012 at Himayatnagar. For the past 4 and half years I have been paying my bills through Eseva online. But since few months the bills are not getting into Eseva account hence this is causing me to delay in payment of my bills. Since few months I could not able to pay my bills for my landline number.

I have registered with http://portal.bsnl.in/portal/aspxfiles/login.aspx but could not able to retrieve my password and also forgot the hint answer for its retrieval. My use ID is lanka_ram

1. Kindly tell me about the process to retrieve my password.
2. KINDLY LET US KNOW THE REASON WHY THE ESEVA SERVICE IS NOT ENABLED AND BSNL BILLS ARE NOT GETTING GENERATED?
3. Let me know my Unique Id for my telephone number[protected].