BSNL — illegal recovery of internet charges

Address:

Kutch, Gujarat

since last two months illegal recovery of 2 paise per hour is being made from my prepaid mobile NO: [protected]. After repeated approaches to customer care NO: 1503 ultimately my complaint was lodged bearing NO:IH[protected] dated: 28/8/2012 @ 3=10 pm. I was assured that your grievance will be redressed within 24 hrs. Though a period of almost 5 days have been lapsed neither the grievance is redressed nor any satisfactorily reply has been given to me. BSNL being government concern should not keep such a negative attitude. This will spoil the image apart from loosing the business.
Hope my grievance will be redressed @ the earliest possible.
Thanking You,
LALIT VARYANI
[protected]