BSNL — imposing unwanted service

Address:Uttar Pradesh

Value pack service has been imposed on my bsnl mobile number [protected] and five rupees are deducted every three days from my account. In this way, seventy rupees have been deducted. When I try to to unsubscribe, they say, " we are unable to process your request, try again later". Please help me as early as possible.
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    Bharat Sanchar Nigam [BSNL]
    customer care contact
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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