[Resolved]  BSNL indore — Wrong Billing for Internet Connection

Address:

Indore, Madhya Pradesh

Dear Sir,

I had internet broadband connection on my Land Line No. 2595040. I submitted application for disconnection of the broadband from my phone on 29 May, 2010 at BSNL office Nehru Place, Indore; Madhya Pradesh, but I have received my telephone bill with bill for broadband connection for the month of June, 2010.

I approached the Nehru Place Office of BSNL for correction of bill, but none of the BSNL officers is willing to correct it. I have got the receipt for submission of my application for broad band connection and, today, produced a copy of receipt to DGM, BSNL.

Sir, the BSNL officials are still demanding application for disconnection. Since the BSNL did not perform its responsibility and did not disconnect the broadband connection in the month of May why should I be victimized by asking for another application for disconnection of broadband? My phone was dead for many days and I did not use a single MB of internet after submission of my application.

You are requested to take urgent and necessary action by instructing the concerned BSNL staff and guide me as to how I should proceed further.

Regards,

S N Raghuwanshi

Mob: [protected]