[Resolved]  BSNL IPTV — IPTV not working properly since long

Address:Jaipur, Rajasthan

We are user of IPTV and broadband provided by BSNL since long. From last one year neither BSNL broadband nor IPTV is working properly. One reason is modem which was provided by BSNL on rent around 6 years ago, is not replaced, however we had paid multiple time cost of this modem as rent. BSNL was charging us rent of Rs. 50 per month, now rent is reduced to Rs. 25/- per month, but despite repeated complaints of poor broadband and IPTV service they are not listening. Even for IPTV complaint their customer care staff are not attending even the calls and they are abusing their customers.

If they could not provide quality service, we are left with none option other then surrender of BSNL land line phone + broadband + IPTV. But we are worried about our security deposit with BSNL. As their working, they are refunding full amount to such customers is doubtful.

Our land line phone no. is[protected]
Yours Sincerely
TPS Gill
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Aug 13, 2020
Complaint marked as Resolved 
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iptv — not work properly

i m apply a connection of MTNL IPTV on Nov 2008.and it was installed on a separate phone No. in Dec. 2009. . However since then I have been facing the problem with the same. The screen freezes after every 20-30 seconds and I am not able to watch any programme.I m coplaint many time on customer care numbers but they r not give any positive responce .

bsnl iptv — not functioning properly

iptv hangs very oftenly and after complaints they come and do their things but after that its still the same may be they don' have the bandwidth for full load they r taking on

iptv — Not running properly

Sir,

I have taken the IPTV connection for my residence in Bijwasan, New Delhi the MTNL No. 28061824 in the of april-09 till that date We have not able to watch IPTV continously two or three day without any error. we have received several time a day the waiting signal. In three month time we have hardly watch this only one month. Therefore I request to you if you want to survive in market please improve your services. If your service is not imrove within the m/o July I will definitely surrender your IPTV.

With Kind regards

Ashok K. dubey

bsnl iptv — non-inclusion of channels that were advertised in iptv site

I have got iptv of Bsnl installed on 18 Jul 2009. At the time of installation it was stated that all the channels that are being advertised in the site www.icontrol.in will be shown. After installation I was surprised to find that the Tamil channel "STAR VIJAY" which is advertised in the above site is not included in the actual package. I had called the helpline number many times; still they are not willing to add the particular channel. After getting no response from the helpline number I lodged a complaint with BSNL call center on 30 Jul regarding the same . Till date no one has called me and the channel has not yet been added.
On 30 Jul itself I had called the local agency which had installed the iptv in my quarters for disconnection of the service. It seems that the agency does not have my address etc for the disconnection process(which had pestered me with about 25 calls on my mobile / landline for the installation and had noted my address about half a dozen times). Even the top most boss of the above agency was not able to/ willing to help out.

Is there anyone who can help me in this matter??

I would like to say that the customer service of IPTV is the worst.

BSNL IPTV — poor quality of iptv

I have taken the bsnl iptv on 12th july 2009.After two days it is not working properly.I have made calls to them more than 50 times but now also it is not working properly.In the night its quality is very poor as it show pixcels .In every 5 minutes it shows waiting signal.

I have complaint them so many times but nothing has happened.Complaint numbers are [protected], [protected], [protected],[protected].

please help me in the above matter.

bsnl iptv — no response from any authority

there is no response from bsnl iptv.there are no responses from any authority.most of the channels have been missing .bsnl iptv is a sheer wastage of money.contact immediately at [protected]

bsnl iptv — REG NOT CHARGING

Sir,
I am having IPTV connection in my name...It has been cut down by IP TV authorities without informing me. So I have not re-charged thereafter.

Since I have paid Rs. 2000/- to them, I want the connection now....but neither
their office at Calicut nor Delhi office answering my phone calls. . If no IPTV office is functioning, how can I get my money back?

I have tried to contact in the following numbers

Delhi - [protected]

Calicut - [protected]
[protected]
No one is answering. Then I have forwarded mail to their customer care. After 16 days one of their representative contacted me from Phone No.[protected] on 3-June and assured me that their representative will visit home. Even after 12 days no one came and solved my complaint. This phone is not entertaining any incoming calls. Please redress my grievances.

Regards

Mohan
[protected]
[protected]

bsnl iptv — cannot connect to the server many times

MY BSNL TELEPHONE NO. IS[protected]. WE HAVE TABOTH THE BROADBAND AND IPTV... AND THE SERVCE PROVIDED TO US IS NOT GOOD. IPTV CONNECTION SHOWS ERROR WITH "CANNOT CONNECT TO THE SERVER".. AGAIN AND AGAIN.KINDALY RESOLVE IT...

BSNL IPTV — No one showing to resolve our complaints...

I have IP TV connection from past 5 years and i am sure this is the best but past 2 3 months i am facing WAITING signal problem and i have made 24 to 15 call to [protected] customer care but no response o solve my problem.......... Advise me what should i do ....... Kuldeep Rajvanshi [protected]

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