BSNL — non providence of rural bb plan

Address:Indore, Madhya Pradesh

i live in the hostel of a medical college situated in a village called khudel near indore. i wanted to apply for a bsnl bb connection under the rural bb plans. but wen i went to the indore bsnl office they told me they do not give rural plans and that i have to take a bb connectin under the home bb plans even though i live in a rural area which the areas eligible for rural bb plans.i want to register a complaint in this regard.
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