[Resolved]  BSNL, Kolkata — NOT REFUNDING MONEY, TWICE PAID DUE TO INCOMPLETE TRANJUNCTION DURING TEL BILL PAYMENT BY CREDIT CARD BY INTERNET

Address:

South 24 Parganas, West Bengal

SIR/MADAM,

I AM TUSAR KANTI BISWAS, FLAT NO. 3H, 118 FAKIR PARA ROAD, BEHALA, KOLKATA-700034.

WHILE PAYING TELEPHONE BILL BY CREDIT CARD THROUGH INTERNATE I PAID PAID TWO TIMES MY TELEPHONE BILL. BUT TRANSJUNCTION WAS INCOMPLETE DUE TO SOME INTERNATE PROBLEM. TELEPHONE BILL AMOUNT RS. 1219/- AND IT PAID TWICE, TOTAL AMOUNT IS 1219+1219= 2438/-.
AS PER CREDIT CARD STATEMEMENT AMOUNT HAS BEEN PAID TO BSNL.

TELEPHONE NO.[protected],
BILL NO. 87547359
TEL BILL A/C NO. [protected]
TEL CUTOMER ID: [protected]

Date of PAYMENT:[protected]
TIME:10.00 HR TO 10.30 HR
AXIS BANK CREDIT CARD TRANSJUCTION ID: [protected]
AXIS BANK CREDIT CARD TRANSJUCTION ID: [protected]

I MAID A MAIL IN AUGUST 2012 TO [protected]@bsnl.co.in for refunding the amount, till now I have got any reply.

YOU ARE REQUESTED TO LOOK IN TO THE MATTER.
CREDIT CARD NO. [protected].