[Resolved]  BSNL LAND LINE[protected] — NOICY TELEPHONE

Noisy Land line telephone

My problem is pending with the Neelankarai Telephone exchange for a long time. We live in independent house and use parallel telephones for the first floor and the ground floor. Some time back I went to the exchange personally and met the concerned officer and requested him to enable caller id facility. The caller id was given after two visits and calls on telephones after a week.
Now my problem is as soon as I connect the telephone there is ear damaging noise on the phone and neither we could speak or hear what others say. We did not have any problem before the caller id was given, though we were using parallel phones.
This problem was reported few months before and till to day nothing fruitful has been done by the department. The way they handled the complaint was even the most man of PATIENCE could be irritated to the core.
1. First they came and attended saying that out side they checked the entry point and said their side had no problem .It is only the internal cabling.
2. They started to check the internal wiring by opening all the boxes and could not find anything wrong.(Damaged my costly fittings of wall sockets due to untrained unskilled work men.)Some of them sent were cable duct diggers.)
3. They said there could be a problem in the pillar and then went off.
4. They bring in new instruments and check that nothing is wrong with our instruments.
5. They bring different men again and again open up the boxes and check the same way..!(More damages)We were constantly disturbed.
6. If they come and even if they are not able to solve the problem the docket will be closed. Again I complain then a new docket is given and new people like helpers are sent and same routine unwanted work is done..Wasting time and our peace living.
I request the concerned officers at higher level to look into my problem and redress my grievance.If the readers have any suggestions kindly send the same to my email id. [protected]@yahoo.com