[Resolved]  BSNL Landline Bill — Payment not send to BSNL from payment gateway

Address:

East Singhbhum, Jharkhand

Sir,I would like to bring to your kind notice that I have paid in the current month telephone bill of BSNL through HDFC gateway amountRs. 330 from ICICI BANK ACCOUNT NO[protected] on 8.7.2010. The amount of Rs 330 is also deducted from my account My telephone no is -2220832 and customer no -500755. Details payment given below

Transaction ID-[protected]

Payment ID--[protected]

Transaction Date-08/07/2010 20:37:16

Consumer No.-500755

Reference Code[protected]

But sir till today my payment has not send to BSNL and I have become a defaulter for this month.

I would be grateful to you please enquire into the matter and solve it urgently.My money receipt isis as below



Money Receipt
Received with thanks from SRI RAM SANKAR CHOUDHARY consumer no. 500755 Rs. 330 (Rupees Three Hundreds Thirty Only) being the payment of following bill nos.:

BILL NO BILL DATE AMOUNT
75500187 07/07/2010 329.80
TOTAL 329.80
Rupees Three Hundreds Twenty Nine And Eighty Paisa Only
Transaction ID [protected]
Payment ID [protected]
Transaction Date 08/07/2010 20:37:16
Consumer No. 500755
Reference Code [protected]

This is computer generated receipt. Does not require signature
*To save the receipt in computer, click onto file and then save as, To print Click Here Managed Services by LOTUS COMM., Ranchi

Now neither BSNL or payment gateway manager is giving any initiative to recover this amount.
This HDFC patment gateway is is being authorised by Bsnl in there internet bill payment service and now they are ignoring there responsiblity.


With warm Regards

Ram Sankar Choudhuri

C/O Kalyan Choudhuri
Phone no-2220832
Customer no-500755