BSNL — low speed of broadband

Address:Haryana

my name is neeraj saini i have a bsnl broadband and i select the 499 unlimited plane company tell they provide 512kbps speed up-to 4gb and then 256kbps. But they provide only 30-60kbps speed.Please take an action quickly against bsnl .
My mobile no. is -[protected] and
land-line no.[protected]
for more details please contact me -[protected]
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my name is Paul Mathew s/o K.P. Mathew(EX-service man),
we took the bsnl 850 combo broad band plan 3 weeks ago...and now i'm getting only 25KBps as downloading speed...
BSNL offers me 1MBps till 8GB and after 8GB 256KBps....
i dnt need 256KBps....just 100KBps.....
so pls help me......to solve this problem

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