BSNL Mobile Prepaid — Not responding to the complaint registered

Address:

Bangalore, Karnataka

FAF nos getting charged as normal nos:2 numbers were sent for adding family & friends network. from 1st july 2011 charging for those numbers is not as per plan. 49paise is charged for all call including above 2 nos. complaint registered on 2 nd July 2011 and followed up on 6th and 12 th and also several other days. complaint no-KT[protected]
Despite repeated calls to the customer support regarding the complaint the issue is not resolved.