[Resolved]  BSNL MOBILE PREPAID CONNECTION — WRONG SIM SUPPLIED BY A BSNL FRANCHISEE

I had been using one BSNL prepaid SIM card (connection number [protected] ) since 2009, purchsed from CHAKI AGENCY, PADIA MARKET BUILDING, HIGHSTREET, KRISHNAGAR ,NADIA, WEST BENGAL. PIN 741101, one BSNL authorised franchise,against my velid document. By showing " SIM REJECTED" message this very sim stopped working from 14th January '11, though there was enough fund and validity to use. Next day ( 15/01/11 ) I went and informed the problem to CHAKI AGENCY, where I was informed that the said Sim, which I was using last two years, issued by them, but, not in my name, rather in the name of some "SARKER", though I submitted each and every valid document, essential for having a Sim Card.

I became very much worried, if it is possible to hand over a wrong Sim to me which was actually issued for some one else, it is also possible to hand over the Sim to some one else, which was actually issued against my document. Due to misuse, illegal use and criminal use of the Sim, actually issued for me and using by some one else, must put me into trouble.

I requested CHAKI AGENCY to give me the actual Sim which was issued against my document or return my document or confirm me in writing that no Sim was issued against my document in the year 2009, but they did nothing.

On 17th January '11 I informed to the G.M. Telicom Nadia, West Bengal,in writing they did nothing.

I ,therefore, request you for your kind intervention and necessary action to solve my problem and oblige.


Thank you


DEBARSHI DUTTA
2, BAGULA ROAD
ANANDAMOYEETALA
KRISHNAGAR 741101
WEST BENGAL

E- MAIL [protected]@bsnl.in
mobile No. [protected]