[Resolved]  BSNL Mobile — without request mobitv connected and charged rs.40 per week

Address:

Mahabubnagar, Andhra Pradesh

my mobile number is [protected]. my balance was Rs.23.51 on 30.07.2012 at 01.08 AM. Recharged with Rs.220 as Topup from [protected] on 30/07/2012 at 12:28:58 hours , net amount is Rs.195.8 and Balance Rs.219.31 with Ref.No.[protected].Without my request or any other message from my mobile a message from +[protected] is sent to my mobile stating "MIMOBITV : Thank you for Subscribing All Channels/Week Rs.40/Week, To unsubscribe send MYUNSUB to 5544799" and Rs,40 deducted from my balance. Then I contacted customer care on 30.07.2012 and complained about the matter. They have registered complaint and gave a docket number G30AP32040 and G30AP332001 at 6.10 PM on 30.07.2012. Immediately at 7.49 PM on 30.07.2012 a message from BT-APALYA stating "Your Request For Unsubscription is Done Successfully" flashed on my mobile. Again i my self contacted customer care personnel and they told that within 48 hours your balance will readjusted with Rs.40 which was deducted from my prepaid balance. But so far I didn't get my amount.
Please look into the matter and do justice to me.