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3 Reviews
  sayannandi98 on Mar 13, 2012

new connection not provided

i applied for a new landline connection last yr December 2011 they told that i will get the connection within 15 days. but its almost 3 months over but still i didn't got the connection . when asked about what happened they are telling that will get the connection in another 10-15 days... am not getting what to do. money is also gone and am facing some problem also. didn't expect this from BSNL.......
2 Comments

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VILAS BACHUBHAI VYAS Send email
 
applied for new connection [LL] vide D/N No. N203266 on 18/08/2008 under Bhavnagar Telcome Dist. @ Bhavnagar. till date neither LL nor WLL proveded at my residence - Plot No.CM-240, Virani Chowk, Opp Maitri Complex, Kalia Bid, Bhavagar-364002.for net we have to depend on other services.my son needs Broadband for his studies. kindly do the needful to avoid cancellation.
Mohit Gupta Send email
 
Dear Sir,


I have applied for the new connection on 04/03/2009 and deposited Rs. 500/- on the name of Mrs. Ashaben Rajendrababu Gupta (D/N No N952069) (Address:- 9, umiya Appt, Opp. Ramdev Temple C P Nagar Cross Road Ghatlodia Gam). Today is 14/05/2009, till today I have not got any satisfactory response from your department that why they have not installed the telephone connection at my place.



I sent my person more than 10 times at your Naranpura office, but every time your department has not given any satisfactory response. They always give some of Mr. Patel number 9427319212, 9427319131 but they also didn't give me any response.

Lastly before 15-20 days I visited personally at your naranpura department and talked with Mr. Patel at 2nd floor, they told me that the concern person will come to my place, but till today no one has taken care to even call me. I am not at all interested in visiting your department again and again for the same query.



Is this the service you are providing to the customer? Please consider this my written cancellation application for that new connection and send my deposit back as soon as possible with the Interest, penalty and Apology letter, otherwise I will take the legal action against your department and the concerned persons.


Thanks & Regards,
Mohit Gupta
+919825152029

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