Address: | Mandi, Himachal Pradesh |
respected sir,
11205518. i use bsnl post paid ,mobile no [protected]. account no is 11205518. my problem is that i had subscribed for 3g network plan of rs 150 for 1gb 3g data plan. i use the govt plan no. this time i was issued a bill of rs. 3899.00 dated 7/7/2012.
my previous bills were around rs 500-700/month.
i was charged in excess of the 3g plan i used over the 1gb data.
sir, i was never notified that i had exceeded one gb data usage and when i had exceeded the limit of one gb ,the internet services were continued and charged for. my plea here is that when i exceeded one GB ,i was not notified + services were continued without intimation+ overcharged for the extra data usage without my knowledge.
i was shocked to see the bill of rupees 3899.
kindly help me out and adjust the bill with bsnl. Was this information helpful? |
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