[Resolved]  BSNL — Landline & Internet does not work

Address:Chennai, Tamil Nadu

Hi,

I live in Perumbakkam and went with BSNL for Landline and Broadband connection. The phone and internet works only two days before failing. After lodging complaints and circling around BSNL exchange pleading BSNL people, the service will be restored. This process takes 1 week time and again after two days, it will fail.

I am tired of lodging complaints, sending mails to DGMs, AGMs and visiting BSNL exchange twice a week. Every month I pay heavy bill but use the service only for around 7 days in a month.

Not sure what is the issue with BSNL and why no one takes any action to correct such re-occuring problems.

There is a serious problem with service in this area. I have lived in other areas like Anna nagar and Adayar where the service gets restored within a day and it won't fail every two days.

Appreciate if BSNL officials take a look at these upcoming areas which are in IT corridor and IT guys only live on Internet.
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Aug 13, 2020
Complaint marked as Resolved 
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