[Resolved]  BSNL — ground cable to landline

Address:

Ernakulam, Kerala

I am using the landline connection for last 20 years ,now iam abroad band customer also ,all the lines are now shifted to under ground lines .while they are shifting the lines I was not at home there by only my connection remained as postal line .now the ground connection has to just connect to my house other works are completed .regulalarly my postal line is getting breaked due to rain and also by sheding of coconut palms in the way ,iam now used to repairing the lines .complainted in various authorities like exchange ,head office ,grievence cell, till complainining for the last two and half years not only a single step has taken officer of the koovappady exchange behaved to me like a money lender ,iam furiusly iritated about the system of bsnl ,I think that they are planning to make this firm an utter lose and there by making way for private companies ,they are cutting the branch which they are sitting ,.I am plannining to change my sruggle in another way by makinng a campaighn through all mediums to open the pretending sleep of the officials of bsnl ,It is very much poor service offered by these guys ,some officers are like EDE AMMEN , REDICULOUS GUYS to whom people shortly will throw the chappalls .MY land no is 2641542, in koovappady exchange in perumbavoor ,eranakulam kerala, I hope some change will happen with my complaint ,or it also liike painting the water. hopes better ANY HOW i am not goingto stop the struggle ,I WILL MOVE TO CONSUMER PROTECTION FORUM