[Resolved]  BSNL pre-paid connection — caller tune activate without my permition

i am one of the BSNL PRE-PAID customer.i have 2 BSNL numbers they send one message from 56700on 20/10/2009 to my two numbers.
i.s.:- "30day FREE Trial to BSNL Tune-service activated(after 30days Rs 25 /month).Letyour callers enjoy the music!To deactivare-SMS BT DACT to 56700 Rs 2/sms.Set another song-call56799 re1/min."
and today 23/10/2009 they actvate some music
i send the sms BT DACT to 56700 they carge me Rs 2/- immediatly ofter fue seconds reply is the message not sent. i call to customer care and said to them i am not actvate thate service so how can i stugle for deactivate that service.they told me check your message centre number change or refresh that number and go to network selection change it from automatic to manual.and swich off for 10-15 min.and then try again." after that i stop my all works and do that wht they say and again they carge Rs 2/-.and send me "your request has been received.the BSNL tunes service will be deactivated on your BSNL mobile within 24 hours."so maney ways to earn Money. but this is not the correct way.i think they earned lacks of rupees from so maney pepole in this proscess.so plese take action for these type of cheap trics & technics.TRAI please help to pepole(do't do aney network like this in the future).thank you
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15952
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information