[Resolved]  BSNL Prepaid — Retailer put another recharge

Address:

Amritsar, Punjab

Dear sir / madam ,

My father number is [protected] prepaid BSNL. Today 27/10/2010 at 6.18 pm , i went to retailer GAUMZI TELECOM, Krishna square-2 , backside celeberation mall to recharge Rs. 220 at my above no.in which company provides 220 balance and 60 days validity . I paid him all the amount and he says recharge take 20-30 min due to network problem. so i go for my dental treatment . But when i check my balance at clinic it was Rs.192.11 in which it also include previous balance of Rs. 31 so aprroximate i got only Rs.160.So i go retailer he make excuses and says he is not responsible for it . Then i call to BSNL customer care at 8.38 pm he said that u have recharged of Rs. 200 in which u got balance of Rs.160 and 60 days validity and but retailer take Rs. 230 including his commission . so I want take strict against that retailer and do need for me .


My address:
Bharat jolly
22-A krishna Square 2, Amritsar--143001
contact no.[protected]