Sub - Regarding return of my cellone mobile account balance
For your kind information, i am informing you again that during 11 and 12 Aug 2010 my bsnl 2G service is by default converted to the 3G service (according to bsnl customer care). I am using Rs. 300/- monthly free local calls own network service but due to bsnl internal network or other service problem my local call charges become Rs. 1/local call and therefore i was losed Rs. 30/- (approximately).
Regular correspondence with bsnl customer care currently my free local call service is active but my account did not credit with Rs. 30/-. I did contact with CMD-BSNL, Customer Service Centre -CM (General Managers), many times but i feel that they is not interested in my complain.
So please as soon as take appropriate and immediate action on my complain.
My BSNL complain number is- 6296826
Mob. No. +91-9410755959
With kind regards