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BSNL Prepaid (Excel) - Exlpower not activated

 
24 Reviews
User
  mohit kumar
BSNL is giving EXL Power scheme to reduce call rate on any two BSNL no (First Landline and second BSNL Moblie). I have taken that scheme in 27th April and i have requested them to activate my two number by sms. i have also registered complaints three times. But till now my Exlpower is not activated. All the customer care executives give the different reply and feedback. My problem should be solved or money should be refunded.

My Mobile -9478430274
Complaint comments 23 Comments     Updated:
Resolve this Complaint  

Comments

 

higher charge than the usual local call rate - BSNL

Sir,
I am Ram Dulal China from Kolkata. My mobile No is 91 94320 74383. This is a BSNL lifetime connection. On 22.04.2009 i got magic recharge of Rs 162.00 which is a excel power voucher for getting lower call rates for local calls (@0.30 ps instead of 0.90 ps/call/unit). But after four days (on 26th onwards) I have been charged by BSNL by Rs 3.00/call/unit for local calls (10 TIMES MORE THAN THE CALL CHARGE UNDER THE POWER EXCEL PLAN FACILITY PROVIDED). I tried to contact BSNL customer care. after many attempts when I could talk to the customer care representative, they assured me that there has been a mistake and they will refund me the extra amount charged against all calls I have made for which Rs3.00 has been charged. But even after three days my complain is not attended and still I am getting call charges of Rs 3.00 / local call.
I plea to you to please look into the matter and see that this types of negligence is not done with the customers by the BSNL. Getting back money (as refund to your talk value in your mobile ) by BSNL is a dream!! AT LEAST PROPER CALL CHARGES WHICH I AM AUTHENTICATED TO GET IN THIS FACILITY IN MY MOBILE FOR THE PERIOD AS PER THE PLAN MAY BE RESUMED BY THE BSNL AT THE EARLIEST.
I anticipate your kind cooperation and necessary actions in this regard, Sir.

Thanking you

Sincerely
RD China, Kolkata
 
Exlpower not activated
BSNL is giving EXL Power scheme to reduce call rate on any two BSNL no (First Landline and second BSNL Moblie). i have requested them to activate my two number by sms. i have also registered complaints three times. But till now my Exlpower is not activated. My problem should be solved.

My Mobile -9466632013
 
I want to process of exlpower scheme
 
i want to use this service but poor services by bsnl
N
User
bsrawat  
 
i want to update my previous no. by other nos. through exlpower scheme.

what is the procedure of SMS and what to type on sms and where to send.

Please help me out.
 
pls tell me why i am unable to send at 3733
madan
9417305003
 
I have exlpower facility for two nos., one is mobile and another is WLL. What is a procedure to repalce the exiting no. by other one. -9460264222
N
User
Ankur  
 
to replace ur existing nos. type EXLUPDATE <new land line no> <new mobile no>
but it works only if ur exl power is activated from more than 6 months...
keep smiling...

ankur
9795063222
N
User
Ankur  
 
Send ur msg to 53733 (Toll Free) not on 3733.
 
I have a bsnl mobile with excel power two number @ 20 ps/call. I want to use terriff of 1 ps/sex. I try several time and contact customer care of bsnl, but my problem not solved. I also contact with SDO (T) bsnl as well as TTA

solve my proble.
 
Dear Customer, your request for Excel Power scheme rejected because F&F facility is not applicable for your SCHEME! plz help me
 
HELLO,

MY EXLPOWER NO. IS NOT ACTIVATE WHY

MY MOB. NO. 9468806772
A
User
jitu432  
 
BSNL ANY HELP CONTACT ME ... AND FREE NET TRICK CONTACT ME
 
Sub - Regarding return of my cellone mobile account balance

Respected Sir,

For your kind information, i am informing you again that during 11 and 12 Aug 2010 my bsnl 2G service is by default converted to the 3G service (according to bsnl customer care). I am using Rs. 300/- monthly free local calls own network service but due to bsnl internal network or other service problem my local call charges become Rs. 1/local call and therefore i was losed Rs. 30/- (approximately).

Regular correspondence with bsnl customer care currently my free local call service is active but my account did not credit with Rs. 30/-. I did contact with CMD-BSNL, Customer Service Centre -CM (General Managers), many times but i feel that they is not interested in my complain.

So please as soon as take appropriate and immediate action on my complain.

My BSNL complain number is- 6296826
Mob. No. +91-9410755959


With kind regards

Amit Nautiyal
N
User
cprakash94 BSNL  - Noida, North West Delhi, Delhi, India
 

more charge against tariff voucher - BSNL

Sir,
I have recharged a msg card of Rs.13/-in 23-09-2010 which covers 1paisa local/std sms to any mobile.But from starting it cut down Rs.1.5/- for any network number and some BSNL mobile number from main balance.i told miss neha she is bsnl customer care exicutive give answer that call again 24 hours ,but i have already complaind no.and no response give any againist complaind no.i have already complaind about this matter two times ,but till now no feedback I have received.
Complain no.1 - 6346632


So what I do now
chandraprakash0384@gmail.com
09457136574
 
MY EXLPOWER NO. IS NOT ACTIVATED PLEASE REASON

MY MOBILE NO. 9530298344


PLEASE REPLY ME SOON

MY EMAIL ADDRESS :- DHARMESHJAIN01@ GMAIL .COM
N Apr 18, 2011 by
User
jassi78  
 
BSNL is giving EXL Power scheme to reduce call rate on any two BSNL no (First Landline and second BSNL Moblie). I have taken that scheme in 18th April, 2011 and i have requested them to activate my two number by sms. i have also registered complaints three times. But till now my Exlpower is not activated. All the customer care executives give the different reply and feedback. My problem should be solved or money should be refunded.
N Apr 18, 2011 by
User
jassi78  
 
bsnl providing no more good services...like std call rate is too much high, nd ISD calls have highest rates than other connections
N Jun 22, 2011 by
User
Ravindra julie  
 
Exlupdate not activated
BSNL is giving EXL Power scheme to reduce call rate on any two BSNL to replace ur existing nos. type EXLUPDATE <new land line no> <new mobile no>
but it works only if ur exl power is activated from more than 6 months... i have requested them to activate my two number by sms. i have also registered complaints three times. But till now my replace ur existing nos is not activated. My problem should be solved.

My Mobile 9414378384
N Aug 5, 2011 by
User
ak1983  
 
Exlupdate not activated
BSNL is giving EXL Power scheme to reduce call rate on any two BSNL to replace ur existing nos. type EXLUPDATE <05263234480> <9452339453>
but it works only if ur exl power is activated from more than 6 months... i have requested them to activate my two number by sms. i have also registered complaints three times. But till now my replace ur existing nos is not activated. My problem should be solved.

My Mobile 9452808673

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    BSNL Prepaid (Excel) - Exlpower not activated