[Resolved]  BSNL Prepaid Mobile — Caller tunes not loaded on my mobile no [protected] but Rs 20 deducted from my account for downloading (before 5to 6 days)

An amout of Rs 20/- has been deducted from mobile no -- [protected] on my demand and registering my demand by calling at 56700 and doing all related activities successfully by me, but the song -- Pal Pal dil ke pas tum rahti ho (Hindi song) has not been loaded on my above mobile prepaid phone so for . I have tried so may times to cotact at customer care number 123 and [protected] but it is not being possible to connect with these numbers. I request you please to attach above caller tune on mobile number [protected] which will be heard by all persons contacting me.
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Aug 14, 2020
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please deactivate caller tune from my cell one mobile[protected]. I've been trying to deactivate it but the helpline numbers didn't help.

song — Refund the deducted amount.

Dear Sir,

I have been charged Rs. 99/- for downloading of song while I have not received or downloaded any song from you on dt. 15.03.09 and contineously I have been trying to contact the customer care but not finding.

You are requested to reverse the same amount as nothing is purchased from you otherwise I may apeal in consumer court related to this matter and they will verify what I have purchased & I am very sorry to say that I will have to change the prepaid service from Airtel to other one if the deducted money is refunded into my account.

Awaiting your reply as above given.

Thanking you,

Aditya Nath Jha
i want new fancy number in bsnl prepaid in one year or three year
i want new list bsnl fancy number in prepaid one or three year valid
I hv prepaid mobile no [protected]. On 22.03.09 at 6.52.22 pm. I received a message from 56700 "Thank you for using BSNL tunes. You have been charged Rs 20/-as subscription fee. I didnot press any button. what are u think about a customer and we will proceed legally i[censored] do so. without our confirmation and without our willing how u deduct the amount from our account?. do u think that customers are fools?
Please do not charge any amount without our confirmation. You reverse these charges of Rs 20/- & in future I do not want to subscribe for any tune. do not deduct any amount. confirm this immediately.
Caller tunes LIST OLD SONGS

Idea — Rs30/- deducted from my prepaid a/c towards dailer tone after requesting deactivation for the same

Hi,

This is regarding the Issue with Dailer tone.

Dailer tone had been activated on my mobile.. No : [protected]. for which Rs15 + Rs30 has been deducted from my account this is fine.

When i contacted customer care to deactivate the dailer tone.. they suggested me to send DT DEACT to 55456 (On 25 Feb 09)which is not a toll free no.. and Rs3 has been deducted from my account ok... this is also fine.

then i got a message from 55456 saying that you have 20 days validity still if you want to deactivate reply as DT Y ( On 25th Feb 09)

I have sent the message as DT Y to 55456 on 25th feb 09... again Rs3 has been deducted...

again on 27th feb i got a message like you have 20 days validity still if you want to deactivate reply as DT Y... so how many times i should send DT Y... is it not sufficient if i send once??

I have called up to customer care regading the problem and they said it will be deactivated automatically on expiry date of dailer tone... if not contact customer care.

but my surpise on 17th of march 1 rupee has been deducted from my account towards the dailer tone as i did not have the sufficent balanace...infact i have given clear insructions that i dont want any dailer tone hence deactivate it...

when i topup with 150 rupees... 30 rupees has been deducted from my account on 22 march 09. infact i have given instruction long back to deacttivate it and sending the confirmation DT Y how come on 22nd march 09 ... 30 rupees has been dedcucted????

so i request you to credit 30 rupees in my account ASAP.

Regards
Vinay
[protected].
I HAVE BSNL NO THIS [protected] AUTOMATICALLY 1000 Rs HAS BEEN DEDUCTED FROM ACCOUNT SO PLEASE GIVE MY 1000Rs BACK AND I HAVE A PREPAID CONNECTION
I take a new prepaid connection some day before.But i cannot get any incoming call from any airtel number.PLEASE DO SOMTHING IN THIS REGARD.and confarm me.
how can i stop my caller tune
i have also call the customer care but there is no option of deleting the caller tune...

plz solve our query...
this is entertainment for uuu but not for ussss...
so plz write the way how can i delet my caller tune
I am a prepaid customer with no. [protected] residing in Hyderabad. On 10-3-09 at 4:56 am, I received a message that my, request for the BSNL tunes had been processed. I spoke to the customer service executive consequently, and told them that I had not requested this service, and asked them to terminate this immediately. They told me that my request had been noted. But, I received a message that I had been charged Rs. 25 for BSNL tunes on 21-3-09 at 5:01 pm. After a few days, I luckly, mangaged to speak to one of your customer care executives, who told me to send an sms (BT DACT to 56700), I have tried sending this message for almost the past 20 days, but the the message sending always fails. While activation happens so fast, I wonder, why deactivation gets delayed. Is this willful in the interest of the company? Finally, on 18th, I came to BSNL centre at S.P. Road Secunderabad in the evening and I filled in an application, asking for the deactivation. But, I have received a message on 20th at 4:56 am that I have been charged RS. 25 again for the BSNL tunes, which is absurd. Kindly refund my money BSNL, as I had applied for the termination well in advance.
Every time I recharge my phone, Idea deduct Rs 25 from my account everyday, The custoner agents never reply N very poor service.
My no is [protected]..

B S N L postpaid connection — two number free

sir,
with due respect i would like to inform you that i am a user of very beneficiary scheme of excel power.but now since 25 days we have been barded from this facility.
so kindly reactivate this facility.my nos are[protected] and[protected] i”llbe highly obliged to you for this favour of yours.
thanking u,
yours sincerly,
Sandeep jhamb
sir,
with due respect i would like to inform you that i am a user of very beneficiary scheme of excel power.but now since 25 days we have been barded from this facility.
so kindly reactivate this facility.my nos are[protected] and[protected] i”llbe highly obliged to you for this favour of yours.
thanking u,
yours sincerly,
Sanddep
i am looking fancy number in bsnl or airtel in tamilnadu circle roaming service
I want to add caller tune of song "lukka chuppi bahut hui...(rang de basanti- hindi song) but it is not going to be set, i have tried a lot via internet. The server reply is "Error : 3036 - VALIDATOR OPERATION NOT ALLOWED AT THIS USER STATE.". if this can not do desired work then it is only the wastage of time on visiting bsnl site & to mind over prbt regarding to bsnl. i say that the service is too poor from bsnl. on calling to 56700, it is not gauranteed that i will get this song early. although i got the code of the song, i sent it to the designated no. 56700. the balance was cut but i didn't get sucess to attach the desired caller tune. if bsnl likes the faith of customers, it should minimise these faults & thereby i want to request you please to attach above caller tune on mobile number [protected] which will be heard by all persons contacting me.
how much time does it take to activate the caller tune? may i please know the anwer plzz.
I am using pre paid sim of sumo super saver plan bearing number [protected] as per the plan 5 BSNL numbers can be added for economical useage. I have been sending messages to BSNL to activate the numbers provided such as [protected],[protected], etc. It is surprising that the same are not getting activiated in the sim please suggest
I am using post paid sim [protected] (Bangalore) I request you to please convert the same to PRE PAID. The telephone bills have been paid up-to-date. The same may be covered under sumo plan which can add 5 numbers with free SMS services
Dear BSNL Customer Care,

I am purchase new connection(SIM CARD). Local call rate 75 P. Please issue a Voucher after recharge 49 P. look into this & confirm. Cell No. is [protected].

Thanks.,

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