[Resolved]  BSNL Prepaid Mobile — Caller tunes not loaded on my mobile no [protected] but Rs 20 deducted from my account for downloading (before 5to 6 days)

sir am getting disturbed with this mobile num, can i know the address of this num [protected]...

hey i have no idea whenever i dial my number they wld error in connection with vanila super pln

BSNL/ PREPAID MOBILE — BSNL TUNE CHARGES

Today, suddenly my mobile balance debited by Rs.25/- and I received a message from 56700 that caller tune has been activated. Where as I have not requested for the same by any message/ ivr reply or phone call. For this I have lodged a complaint bearing no. D[protected] at BSNL call centre on 05th April 2010 at 3:14, for reverting the charges and deactivate the caller tune. But the officials are saying that I have must answer any phone call or message. Whereas this is not the case. Concerned officials are requested to look into the matter and revert the money deducted and deactivate the bsnl tune.

Prepaid — loading dialer tone again and again after requesting for deactivated and deducted Rs 30/. three time without any information

My cell No is [protected], without my request co. downloaded dialer tone on 08 Mar 10 and deducted Rs 30 from my account balance, I requested for discontinue on 03 Apr 10 and done it. Again on 05 Apr 10 idea company continued the dialer tone without my permission and deducted Rs 30, again i complain to idea co. and requested for discontinue on 10 Apr 10 again stoped it. but after again and again my requested Idea company continued dialer tone on 17 Apr 10 and again deducted Rs 30/- from my balance account. I again requested to discontinued on 20 Apr 2010. now i will see when they continue.
Thus Idea company deducted Rs 90/- in a month from my account balance and also mentally herrasing me.

BSNL — imposed charge of caller tune without demand

sir
i have my mobile no [protected]. some days ago i could came to know that caller tune is imposed in my mobile without demanded, not only that balance is also deducted .I have never never asked for this. This mobile we use for home.we didn't need it and yet it is imposed. so far as I know you will say that somebody must have pressed any key at the time of receiving phone.this happens normally. this is a cheating . Without demanding you can not impose anything.This is a exploitation please remove my caller tune and back me my balance deducted by company.
my E-mail ID : [protected]@yahoo.com

jaysukh talavia .

I WANT TO HAVE CALL DETAIL FOR MY IDEA PREPAID CONN.[protected], FOR LAST TWO MONTHS ON MY ID-kalkat.[protected]@yahoo.com,
THANX,
DAVINDER SINGH

M/s. BSNL — Regarding deduction of Rs. 5.00 from balance account

Dear Sir,
I had activated the mobile no.[protected] against Rs.0.49/min. But it was found that every day Rs.5.00 is being deducted from my account.Hence i deactivated the above plan on 26/07/2010 by sending the message(DEACT 5 TO 53733)on guidance of Customer Care. But deduction of Rs.5.00 is still coninuing.You are requested to look into the matter and settle at the earliest.

thanking you,

with regard
P.K.KUJUR

I have a prepaid BSNL mobile no [protected] used at Jaipur (Rajasthan) On 25.05.2010 I received a message but c;not noted & Rs. 25.00 debited & in next time on 25.06.2010 a massage recd. from 56700 "Thank you for using BSNLromantic tunes & debit Rs. 25.00 2nd time. Then after on 26.07.2010 a amount of Rs. 25.00 & msg. recd. that Funni Tune Set karo sab ko hansao call 56700. I d'not know what msg. will recd. on 27.8.2010 7 will chage Rs. 25.00.
Dear sir although about this problum I have complaint again & again but only msg. recd that your comp. will soloved with in 48 an hours but till to day no solution has been recd. Sir my complaint was not taken on 26.5.2010 but after that the complaint was as-
20.06.2010----F[protected]
26.06.2010--- F[protected]
27.07.2010--- G[protected]
01.08.2010--- H[protected]
05.08.2010--- H[protected]
Dear Sir I am requestin to you about next time on 27.8.2010 please order for refund the charged amount & donot charge in next time & to block thats unwanted option;s. thanks & best of the regards.
P.P.Sharma
[protected]
[protected]@gmail.com

Please do not charge any amount without our confirmation. You reverse these charges of Rs 20/- & in future I do not want to subscribe for any tune. Please do not deduct any amount. Please confirm

I want to deactivate my CRBT service(which was activated without my information and deduct Rs.12 every month automatically.) and content renewal service(Rs. 28 deducted every month.)
Can you please help me how can I de-activate the above mentioned two serves?
My cell no. is [protected].
Thanks

BSNL — Refund of balance unauthorised deducted from my a/c.

Dear Sir,
I am customer of BSNL prepaid service bearing no-[protected].I have not understand how my account balance has been deducted. While I got the message from BSNL[protected] that, "Thanks for using chat messenger.Your service has been renewed for next 30days.Rs.30/ charged." I was shocked & surprised.I have never subscribed for such offer.They people are looting our balance from my account each & every month after charging of my account through unusual deductible messages/calls.
Therefore I request you kindly take strong action against them for such act & instruct them to submit their account balance statement of mine from 01.01.2010 to till date by which i will check the balance deducted from my a/c by BSNL by using such type of act.
Thanks & regards.
Debadatta Satpathy
Maruti Complex, Room No-206, Bajrakabati Road,
Cuttack-753001 (Orissa)
E-mail ID : [protected]@yahoo.com
Mob. phone No- [protected]

dear sir/madam,
please deactivate my mobile no [protected] on an immidieat basis. i am agreed to serender the no on permanent basis.
with thanks,

sukanta sengupta

BSNL — excess dill

WITH DUE RESPECT
SIR
MY BSNL NO IS[protected].MY INVOICE NO[protected],ACCOUNT NO [protected].I HAD SURRENDER BROADBAND CONNECTION 2 MONTHS BEFORE,BUT STILL THE CHARGES ARE REFLECTING IN Y BILL.PLS DO THE NEEDFUL.PLS DO CORRECTION IN MY BILL.
ONLY AFTER THIS I WILL ABLE TO SUBMIT MY BILL.
THANKS
SUNNY RUSTAGI
[protected]

Sir, without demand ring back tone, charged Rs, 30+Rs 12 i.e Total.RS 42 is charged/recovered from my prepaid cell phone [protected] which is injustice to me. entry message[protected] and [protected] on dated 28/05/2011 at 12.58and 12.59 p.m. custmor care number is busy for 1/2-3/4 hours. did not reply. so pl debit to my cell phone Rs, 42.00 immediately.

bsnl prepaid cell phone services — recovery of ringback tone charges without demand

Sir, without demand the ring back tone charges is recovered from my cell phone [protected] on dated 28/05/2011 ,Rs. 30+Rs 12=Rs 42, injustice to me. Pl debit the same immediately in my account.

Sorry to say without request of caller tune amount deducted from my cell no. [protected] and also songs can not loaded, I am requesting please deactivate immediately and refund my deducted amount back to my mobile.

It is quite disgraceful BSNL prepaid mobile service, which is Govt. of India Enterprise is doing same thing, like private operators as Hutch, reliance and others, cheating and swindling money, without customer's knowledge.In my prepaid mobile they have deducted an amount of Rs.60/- on caller tune of their own, even after visiting BSNL, Jadavpur office and after complaining, I have not got reverse amount as promised by the officer.My request is that as TRAI is trying to streamline telephone and mobile services, and should read the complains, of customers and take necessary steps to refund the amount to mobile owners.
B.Mukherjee-( M) [protected] .

respected sir i want to inform you that recently we are found network problem at Madhyamgram area.many of time mobile shows searching for net work.in this situation we couldn't do any phone call or couldn't received any phone call. pl do need full action as soon as possible. my mobile no.-[protected]

Sir,
Since last four year I am using the B S N L connection . Last two months we use the bsnl gprs 503 ( six months pack ) . Now me check my balance to show zero balance . In total 16 gb connection, even 1 gb not using . Every time we contact the customer care, we can here the busy tone . Then we will try 30 minutes, no responds the customer care . There after we contact the bsnl branch they told that me using the 49 ps plan. Early am using 1 ps per second plan, then me add 503 pack. There is come to this plan automatically cut my 503 pack . Every time I told the customercare they are not inform me to cut the 503 pack . So change the 49 ps above ten times to contact the customer care, but even one time no information from your customer care. If to low the call charge my 503 pack is cut . so kindly give me the 503 pack .

Regards
Lijo John ( [protected] )

I have prepaid mobile [protected] My number is Automatically getting deduced of Rs 20 per eacg week for devotional package.

I wanna deactivate the subscription.BT-On mobile services want to be deactiavted.

I have tryed 123 customer care but no response.

pl deactiavate the subcrips from My number

Regards,
Dhinakaran.k
Chennai

My mobile NO[protected] I was recharged at Rs100 on[protected] and Rs 50 on[protected] Through SBI ATM.But this amount not recharged in till date and debit my A/c .so kindly request you to please refund my balance. kindly request you to please take a action as early as possible.