[Resolved]  BSNL Prepaid Mobile — NON REFUNDANCE OF FAILED TOP UP AMT

Address:Uttar Pradesh

Dear Sir/Ma'am,
This is very regretful that Rs 550 has been debited three times from my SB A/c on 8/11/2010 while I was doing top up of my bsnl prepaid mobile. Out of these 3 transactions, 1 trsaction is credited to the mobile A/c.1 has been refunded back to the same SB A/c. But 1(one) trsaction is missing which is neither credited tothe mobile A/c nor refunded back to the SB A/c.This is causing a huge inconvinience, do the needful as soon as possible.
Trsaction descriptions are also attached as follows:
2399532/L501_BSNL
2399518/L501_BSNL
2399514/L501_BSNL
Thank You
Yours sincerely,
Gunjita Joshi
(Customer)
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Aug 13, 2020
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