[Resolved] BSNL Prepaid Mobile — value added service | |||
Sir, I am using the BSNL prepaid mobile (No. [protected]). I have received a message that "FEVER" pack has been activated and some amount was deducted from my account. I never requested for any value added service. I do not even know what is FEVER pack. I have tried for deactivate as per their instructions but i could not. As per the TRAI regulations, the consumer's consent should be obtained before such activation. So i request you to deactivate the value added service at once. V. Anandavijayan Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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