BSNL Prepaid — without my permission "RED" ALERT services has been activated Automatically.

Address:

Narsinghpur, Madhya Pradesh

My BSNL prepaid mobile number is [protected]
On my number without my permission "WORD" ALERT services has been activated.
No any request was submitted by me.
On[protected] at 02:06 PM when i switch ON my mobile i receive a message "WORD- ALERT SERVICE IS ACTIVATED .....
bsnl customer care people are not reponding for this complaint kindly solve this problem and oblige.
Thank you
sender:- sender:- DR Pradeep Gupta
89,trimuti nagar
Narsinghpur(M.P.)