[Resolved]  BSNL PREPAID NO.[protected] — RECOVERY OF MONEY FROM PREPAID AMOUNT OF RS.10 PER WEEK FOR SOME UNKNOWN HUMSHAKAL SERVICE

Address:

Indore, Madhya Pradesh

I HAVE PRE PAID MOBILE CONNECTION FROM BSNL, INDORE NO.[protected]. IN THIS EVERY WEEK RS.10 AS HUMSHAKAL SERVICE CHARGES ARE RECOVERED FROM MY PREPAID BALANCE. I TRIED TO CONTACT BSNL SERVICE, BUT NOBODY LISTENS OVER PHONE. ONE DAY ABOUT TWO MONTHS BACK, I LODGED COMPLAINT IN BSNL 1503 (WHICH IS VERY RARELY LIFTED I.E. IF WE TRY ABOUT 25 TIMES ONE TIME THEY LIFT AND DISCONNECT AND NEXT AFTER 25 TRIALS, THEY LIFT AFTER STAY AND WAITING 15-20 MINUTES ON THE CALL). THEY DISCONNECTED FOR ABOUT 2 MONTHS. AGAIN FOR THE LAST WEEK ONWARDS, IT IS BEING AGAIN RS.10 RECOVERED FROM MY BALANCE. LAST RECOVERIES DATES ARE 22.3.2011 AND TODAY 31.3.2011. BECAUSE OF THIS I AM SCARED TO LOAD THE BALANCE EVENTHOUGH BSNL IS OFFERING FULL TALKTIME FOR THE AMOUNT ABOVE RS.100. I AM INTENDED TO DISCONNECT THIS CONNECTION ALSO. BEFORE, I REQUEST TO STOP THIS NON-SENSE SERVICE OF HUMSHAKAL WHICH IS NOT AT ALL KNOWN TO ME.
WITH KIND REGARDS
J SURYANARAYANA,
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