BSNL Prepaid Service — payment paid but not recharged

Address:

Ranchi, Jharkhand

my mobile no is [protected]. i have recharged my no. with Rs. 98 Gprs pack on 22-08-11 and my transaction id is[protected]. the retailer has confirmed his status but i have ye not got the benefit of this pack. i have complained 5-6 times in bsnl customer care but no proper action were taken against this issue.
i have paid the amount to the retailer but not got benefit. i request please take some action against the operator.

thank you