BSNL — Problem not solved after repetition of complaints

Address:Bangalore, Karnataka

We lodged a complain to the BSNL Customer Service Center (Bangalore) regarding the non working of our Broad Band connection a month back. In spite of continuous complain the problem is still not solved and the BSNL employees are not taking any initiative. Its been More than a month and a half and we haven't got any response from the company. If we call the customer service center, they promise to send the concerned person to the residence and fix the problem. But no one turns up to fix the problem.
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    Bharat Sanchar Nigam [BSNL]
    customer care contact
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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