Comments
my phone dead from last 6 months and no action from bsnl
Reply
To,
The Genaral Manger
Pune Telecon
We have been users of BSNL for many many years . I am very sorry to say your service standard has detoriated to a lowest level . Last year almost for 3 month our Phone was dead and this year almost Land Line is dead for 4+ months and Broad band is dead for 6 months + . In spite of repeted follow up with call center as well as as to your kothrud office there is no development or any progress . Nor there is any courtesy call to brie[censored]s on the real cause .
I hope by this mail you to make you aware of the situation so that some action will be initiated and phone will be restored, otherwise i have no other option but to disconnet the phone permanantly
The only prompt action from your side is to send the bill without fail . I hope you will revert . regards
R.J.Mantri - Pune[protected]
The Genaral Manger
Pune Telecon
We have been users of BSNL for many many years . I am very sorry to say your service standard has detoriated to a lowest level . Last year almost for 3 month our Phone was dead and this year almost Land Line is dead for 4+ months and Broad band is dead for 6 months + . In spite of repeted follow up with call center as well as as to your kothrud office there is no development or any progress . Nor there is any courtesy call to brie[censored]s on the real cause .
I hope by this mail you to make you aware of the situation so that some action will be initiated and phone will be restored, otherwise i have no other option but to disconnet the phone permanantly
The only prompt action from your side is to send the bill without fail . I hope you will revert . regards
R.J.Mantri - Pune[protected]
To,
The Genaral Manger
Pune Telecon
When the Market is having many option and they are giving connection within Couple of Day we came towards BSNL (Since it is under government) & i thought attitude of government employee has been changed, but i'm realy feeling sad that people are very lazy in works.
When i went to Sangavi office for inquiry about Landline connection with Broadband, they told me within one week i will get the connection so base on that i applied first for Landline that i got after 1 week even thought connection has been approved on next Day.
And now for Broadband with Plan UL 750 with 512 kbps i'm waiting from last two week, When i did the inquiry then they told they have given Modem to agent who will installed it. But that agent is not having time to come & installed. Whenever I'm calling him he is away from his office.
Could you please suggest me what i have to do. Or shall i go with other option. Because we are not Government employee we required to give answer's to our manager. and for Landline connection already i spent 3 leaves.
Thanks & Regards
Sudam TIlekar
New Sangavi, [protected]
The Genaral Manger
Pune Telecon
When the Market is having many option and they are giving connection within Couple of Day we came towards BSNL (Since it is under government) & i thought attitude of government employee has been changed, but i'm realy feeling sad that people are very lazy in works.
When i went to Sangavi office for inquiry about Landline connection with Broadband, they told me within one week i will get the connection so base on that i applied first for Landline that i got after 1 week even thought connection has been approved on next Day.
And now for Broadband with Plan UL 750 with 512 kbps i'm waiting from last two week, When i did the inquiry then they told they have given Modem to agent who will installed it. But that agent is not having time to come & installed. Whenever I'm calling him he is away from his office.
Could you please suggest me what i have to do. Or shall i go with other option. Because we are not Government employee we required to give answer's to our manager. and for Landline connection already i spent 3 leaves.
Thanks & Regards
Sudam TIlekar
New Sangavi, [protected]
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