BSNL — unable to activate my BIS

Address:

Raichur, Karnataka

Dear I have a BB Strom 9530. on 5th Dec 2011 i have recharged 399/- for BIS service they told to wait for 48 hours after 48 hours i called and logged a complaint so that i have not still not got the BIS service on the hand set. They raised a complaint and gave the no.L[protected] and said will be solved by 7th Evening.
But still today when ever i call 1505 they say my service is activated and my hand set is not registered. before i used BIs service on the same hand with Cell no[protected]. No one is able to solve my problem waste of money and the cc executive are not much knowledge.
Kindly help me in this regard or else refund my amt. I m willing to go for other service provider.

My BB PIN 306E4EAC
No. [protected]
IMEI: [protected]
SIM No.[protected]